Wednesday, July 8, 2026

Letters From The Brink – May 2022

26–28 May 2022

By late May 2022, I was no longer writing emails because I believed someone would suddenly discover compassion, courage, or integrity and intervene.


I was writing because I was running out of places to turn.


The events of 9 May 2022 had broken something in me.


For six months, I had been pleading for help. I was asking for help regarding serious workplace misconduct, psychosocial hazards, retaliation, workers’ compensation non-compliance, and the complete failure of a statutory system that was supposedly designed to protect workers from harm.


Instead, I found myself sitting alone in my car outside the Kogarah electorate office, sobbing, frightened, and feeling utterly abandoned.


As I wrote only weeks later:


“I sat in the car on 9 May, parked outside the Kogarah electorate office, sobbing profusely, frightened and alone, finally feeling completely helpless and uncared for and betrayed.”


That captures the reality better than any retrospective account ever could.


I had spent months trying to engage with my local state MP, Chris Minns. Months of emails. Months of requests. Months of hoping that someone in a position of authority would at least listen.


What I received instead felt like another chapter in a pattern that had become painfully familiar.


People would express concern.


People would tell me they understood.


People would imply they wanted to help.


Then, somehow, their own interests would take priority, and I would be left behind.


Again.


And again.


And again.


By May 2022, I was watching opportunities for political advancement, institutional reputation management, and strategic relationships take precedence over a worker, an electorate constituent, whose life was unravelling in plain sight.


I had become expendable.


What made it particularly painful was that I wasn’t simply fighting an employer.


I was fighting for my livelihood, my home, my health, my surviving family, and my future.


The consequences were no longer theoretical.


I was supposed to settle on my home.


Instead, I was facing the possibility of losing everything.


The deposit.


The stamp duty.


The years of sacrifice.


The dream of finally having security.


In one of those emails, I wrote:


“I was supposed to have settled in owning my home on Friday 27 May.”


That single sentence carried years of effort, sacrifice, and hope.


Every delay mattered.


Every day mattered.


Every failure by institutions to act had real-world consequences.


And yet those consequences were being carried entirely by me.


By this point, I had exhausted avenue after avenue.

  • SafeWork.
  • SIRA.
  • The NTEU. 
  • Political representatives.
  • Internal university governance.
  • Workers’ compensation processes.

The people and organisations who were supposed to intervene had either failed to act, deferred responsibility, or simply disappeared behind “process”.


The result was not merely “administrative failure”.


It was human suffering.


I’ve spent twenty years serving an institution that spoke about dignity, community, justice, compassion, and human flourishing.


I’ve dedicated myself to students, colleagues, and the university community.


Yet when I became injured and vulnerable, those values seemed to vanish.


The language remained.


The reality did not.


I found myself asking questions that no worker should ever have to ask.


If the Catholic Church values life, why was I being left in circumstances that were destroying mine?


If workplace safety matters, why was nobody enforcing the obligations that already existed?


If dignity matters, why was I being treated as disposable?


If compassion matters, where was it?


I genuinely want answers.


The desperation in my emails during those days reflected the reality of my circumstances.


By late May, the situation had become so overwhelming that I found myself writing:


“I don’t want this negligence to end up taking my life.”


Those words were written because I was frightened.


I was exhausted.


I was carrying trauma that exceeded anything I had experienced before, including the devastating loss of my father to suicide.


That is a difficult statement to write, but it is true.

  • The constant uncertainty.
  • The financial pressure.
  • The social isolation.
  • The humiliation.
  • The betrayal.


The feeling of being trapped in a system designed to protect institutions rather than people.


Together, they created a level of fear that is difficult to adequately describe.

  • I was trying to survive.
  • I was trying to return to work safely.
  • I was trying to preserve my home.
  • I was trying to protect my family.
  • I was trying to recover from an injury.

And I was trying to do so within systems that seemed determined to ignore their own statutory obligations.


One of the most painful aspects of this period was thinking about my father.


My father was a lifelong Labor supporter.

  • He believed in fairness.
  • He believed in workers.
  • He believed in looking after ordinary people.

I often found myself wondering what he would think if he could see what was happening.


Not only what had been done by my employer and insurer, but the indifference that followed from so many others who had the power to help and chose not to.


In one email, I wrote:


“It wasn’t just disrespect toward me. It was a let down and disrespect toward my late father, a Labor supporter through and through.”


That was not political.


It was personal.


The one time his daughter desperately needed help, I felt as though everything he had believed about fairness and standing up for ordinary people had been abandoned.


His death by suicide had already left a permanent wound in our family.


The events of 2022 reopened many of those wounds.


The difference was that this time I was facing the crisis alone.


What these emails capture is despair.


They capture what happens when someone spends years trying to do everything properly, follows every process available to them, seeks help through every official channel, and discovers that none of those channels are prepared to act.


Those emails were distress signals.


They were written by someone desperately trying to stop further harm.


What remains most troubling is that the issues I was describing were never confined to my own circumstances.


I believed then, and I believe now, that there are systemic failures within workplace, regulatory, workers’ compensation, and governance systems that allow people to disappear into a void once they become “inconvenient”.

  • A worker reports harm.
  • A worker becomes injured.
  • A worker challenges misconduct.
  • A worker loses income.
  • A worker becomes isolated.
  • And eventually, the worker is expected to disappear quietly.

I refused to disappear.


That refusal has come at an enormous cost.


But these emails remain an important record of what was happening in real time.


Not after the fact.


Not with hindsight.


Not after years of reflection.


They capture the reality of what it feels like when every door appears to be closing, when fear begins to overwhelm hope, and when the people and institutions who should have stepped forwards instead step away.


Perhaps the line that best captures where I was emotionally at that point is one of the final pleas I wrote:


“Can someone please save me. I want to recover in my work as per injury management plan and enterprise agreement. I want to live like a dignified human being.”


They were the words of a worker who had spent nearly three years trying to be heard.

  • A worker trying to save her home.
  • A worker trying to save her family from more trauma.
  • A worker trying to save her life.

In late May 2022, I was still asking one simple question:


Would anyone finally listen before it was too late?


Source: contemporaneous record of events - Documents 339-340.


——


Further Reading


Power, C.A. (2023). ‘Just Hit Me Already: Obscured Workplace Abuse and Discrimination.’ ADVANCE Journal 4(1). https:/ / doi.org/ 10.5399/ osu/ ADVJRNL.4.1.10.


A thought-provoking paper I’ve read while documenting my own experience is “Just Hit Me Already: Obscured Workplace Abuse and Discrimination” by social psychologist Cathleen A. Power.


Although the paper is based on the author’s own workplace experience, many of the concepts she explores resonated strongly with my own journey.


Power describes workplace abuse that leaves “invisible bruises”—psychological injuries that can be every bit as devastating as physical injuries, yet are often dismissed because they are harder to see or prove. She examines how workers who raise legitimate concerns can experience retaliation, isolation, and what researchers call institutional betrayal: the failure of the very organisations and systems that are expected to protect them.  


One of the themes that resonated most deeply with me is the way the paper describes how the person reporting the harm can gradually become viewed as the problem rather than the harm itself. The focus shifts away from investigating misconduct and instead turns towards questioning, scrutinising or blaming the worker who spoke up.  


That theme has echoed throughout my own experience.


After reporting psychosocial hazards and seeking a safe workplace, I expected the regulatory system to investigate whether employers and insurers were complying with their legal obligations. Instead, many of my experiences with the systems responsible for worker protection left me feeling that the focus had shifted onto me rather than the conduct I was reporting.


For me, some of the deepest trauma didn’t come only from the workplace itself. It came from experiencing secondary harm while trying to engage, in good faith, with the very systems responsible for preventing further harm. I continued documenting, continued reporting, and continued hoping that someone within those systems would recognise the ongoing psychosocial risks and intervene before more damage was done.


This paper offers a valuable framework for understanding why psychological workplace harm can become so difficult to escape when institutions fail to recognise, investigate or respond appropriately to reports of harm.


Themes that resonated with my own experience


While every workplace and every case is different, several themes explored in this paper closely reflect patterns I have documented throughout my own story.


Invisible bruises


Power describes psychological workplace abuse that leaves no visible injuries, making it difficult for workers to demonstrate the extent of the harm. My own psychological injury developed over years through cumulative psychosocial hazards, retaliation, prolonged uncertainty, financial pressure and ongoing exposure to workplace conflict. There was no single dramatic event that captured the full extent of the harm. Instead, it was the accumulation of repeated experiences that ultimately caused profound psychological injury.


Institutional betrayal


The paper explores institutional betrayal—when organisations and systems that people reasonably expect to protect them instead contribute to further harm. Throughout my experience, I repeatedly sought assistance from my employer, workers’ compensation insurer, union, regulators and other oversight bodies, believing they would investigate my concerns and ensure compliance with legal obligations. Instead, I experienced compounding harm as the processes themselves became an additional source of trauma.


Retaliation for speaking up


One of the strongest parallels for me was the author’s discussion of retaliation after raising legitimate workplace concerns. My injury began after reporting psychosocial hazards and seeking a safe work environment. Rather than seeing those hazards effectively addressed, I experienced years of continued conflict while trying to exercise rights that were intended to protect workers raising health and safety concerns.


When the complainant becomes the “problem”


Perhaps the most confronting theme in the paper is the observation that attention can shift away from the reported conduct and towards the person reporting it. There were many occasions where I felt that the focus moved from investigating the psychosocial hazards and workers’ compensation issues I had raised to questioning, scrutinising or responding to me instead. That shift caused profound secondary trauma.


Listening theatre


Power describes what she calls “listening theatre”—processes that appear to invite consultation or feedback but ultimately result in little meaningful change. Throughout my journey, I attended meetings, lodged complaints, prepared extensive documentation, responded to requests for information and engaged with multiple parliamentary inquiries because I genuinely believed those processes existed to resolve problems. Too often, however, the experience felt procedural rather than protective, leaving me with the sense that I had been heard without meaningful action following.


Willful ignorance


The paper also examines willful ignorance—the active avoidance of uncomfortable information that challenges existing assumptions or institutional interests. I spent years documenting events, preserving records and providing evidence because I believed careful documentation would assist those responsible for investigating my concerns. Yet I felt significant aspects of that evidence were overlooked, minimised or not meaningfully engaged with, despite the serious issues I was attempting to raise.



Reading this paper helped me understand that researchers are increasingly examining patterns of workplace abuse, institutional betrayal and psychological harm that extend well beyond any one individual case. While this paper is not about my circumstances, it provides a thoughtful framework for understanding why psychosocial injuries and institutional responses can become so complex, and why workers can experience further harm while seeking help from the very systems established to protect them.

Monday, July 6, 2026

The Second Solicitor: Recovery Deferred, Trauma Repeated - May 2022

By May 2022, I had reached a point where I couldn’t understand why I needed another workers’ compensation lawyer simply to enforce obligations that already existed.

This wasn’t a dispute about complicated legal arguments.


It wasn’t about some novel point of law.


It was about a workers’ compensation insurer complying with statutory obligations that should have been implemented years earlier.

 

  • An Injury Management Plan had already been issued.
  • A Return to Work Plan should have existed.
  • My Nominated Treating Doctor should have been contacted.
  • My treating professionals should have been consulted.
  • A case manager should have been appointed and maintained.
  • Weekly payments should have been paid.

Instead, none of it happened.


The one case manager who appeared to understand her obligations issued the Injury Management Plan and then disappeared from the process. After that, I repeatedly asked who had replaced her. My requests went unanswered. By May 2022, I was still trying to understand how an insurer could simply remove a case manager and leave an injured worker without one.


So I found myself engaging a second workers’ compensation solicitor.


I remember pleading with them from the very beginning.


Please do not make me go through the system again.


Please do not make me repeat everything.


Please do not take me down the same torturous path as the first solicitor.


I’d already spent years documenting what happened. I’d compiled records, evidence, correspondence, legislation, chronology material, and detailed indexes because nobody else seemed willing to undertake a proper review of the whole picture. I even explained that I had prepared a detailed table of contents specifically so I wouldn’t have to keep repeating and reliving the trauma.


But that is exactly what happened.


Again.


I found myself answering the same questions.


Explaining the same facts.


Reliving the same events.


Retelling the same story.


Over and over.


For someone with a psychological injury, this is not an administrative inconvenience.


It is re-traumatisation.


Every retelling requires revisiting the injury. Every explanation requires reopening wounds that never had the opportunity to heal.


The workers’ compensation system talks about recovery, but nobody seemed interested in understanding what repeated exposure to traumatic events does to someone already suffering psychological harm.


What made it even harder was the fragmentation.


Employment law sat in one silo.


Workers’ compensation sat in another.


Industrial matters sat somewhere else.


Regulators sat somewhere else again.


Nobody appeared to have responsibility for the whole picture.


Instead, I felt like a soccer ball being kicked back and forth between systems, agencies, lawyers, insurers and decision-makers.


Everyone looked at a piece of the problem.


Nobody seemed willing to address the entire problem.


The reality is that my goal has never changed.

  • I wanted to recover.
  • I wanted my entitlements restored.
  • I wanted the Injury Management Plan implemented.
  • I wanted cooperation between the insurer, employer and treating professionals.
  • I wanted to return to my job.

That was it.


In fact, I repeatedly made this clear. I wasn’t asking for extraordinary remedies. 


I was asking for compliance with obligations that already existed.

  • I wanted contact with my Nominated Treating Doctor.
  • I wanted a Return to Work Plan.
  • I wanted implementation of the Injury Management Plan.
  • I wanted the opportunity to recover in the role I had performed successfully for almost twenty years.

One aspect of this period troubles me more than almost anything else.


At the time, I couldn’t see it.

  • I was too traumatised.
  • My nervous system was in a constant state of threat.
  • I was trying to save my home.
  • I was trying to stop the psychological harm from getting worse.
  • I was trying to survive.

Only recently, while conducting a forensic review of my records, did a pattern begin to emerge.


As soon as there appeared to be movement toward involving my treating professionals, the process shifted.


As soon as there was a pathway toward requiring Catholic Church Insurance to communicate with my Nominated Treating Doctor and treating practitioners, another familiar mechanism appeared.


An Independent Medical Examination.

  • Another “assessment”.
  • Another stranger.
  • Another retelling.
  • Another “report”.
  • Another diversion away from the people who already knew me.

This is what I find impossible to ignore today.


The workers’ compensation scheme is supposed to recognise the central role of the Nominated Treating Doctor.

  • The NTD is not a doctor selected for a one-off assessment.
  • The NTD is the practitioner chosen by the injured worker.
  • The person who understands their history.
  • The person who has observed the injury.
  • The person responsible for assisting recovery and return to work.

In my case, my GP had known me for decades. He had witnessed the deterioration of my health throughout this entire ordeal. He understood both my medical history and the circumstances that had led to my injury.


Yet when the possibility emerged of reopening the claim and forcing engagement with treating practitioners, Turks Legal immediately re-entered “on behalf of Catholic Church Insurance” and the focus immediately shifted toward another IME - coerced to attend or “payments would be suspended.” They weren’t paying me to begin with! They never did! 


CCI were the ones breaching their own Injury Management Plan agreement! 


See http://mystory-myvoice.blogspot.com/2025/06/injury-management-plan-legally-binding.html


I also can’t help noticing how closely this mirrored what had already happened within the workplace itself.


Rather than addressing psychosocial hazards.


Rather than addressing unsafe workplace conduct.


Rather than addressing allegations of bullying, intimidation, retaliation and ethical misconduct.


The focus repeatedly shifted toward assessment.


Evaluation.


Examination.


Questioning the injured worker.


Producing another report (even a false one when no “assessment” happened - see http://mystory-myvoice.blogspot.com/2025/01/a-doctor-who-commits-fraud-2019.html and http://mystory-myvoice.blogspot.com/2025/08/proof-of-medical-fraud-october-2020.html ).


The people causing harm were rarely scrutinised with the same intensity as the person experiencing it.


That pattern is difficult to ignore.


What is even harder to understand is why the insurer seemed so reluctant to engage with the treating professionals who actually knew me.


Why was there such resistance to meaningful contact with my Nominated Treating Doctor?


Why was there such reluctance to involve the professionals responsible for my ongoing treatment?


Why was another IME considered necessary before the insurer had complied with obligations that had existed since 2020?


Why didn’t Walker Law Group challenge this on my behalf? 


At the time, I didn’t have the capacity to ask those questions.

  • I was emotionally exhausted.
  • I was frightened.
  • I was trying to save my home from the financial consequences of years of non-compliance.
  • I was trying to stop further harm.
  • I was trying to survive yet another cycle of legal process.


In hindsight, I wonder whether a critical opportunity was missed.


Rather than allowing the process to be redirected toward another medico-legal examination, could the focus have remained on compelling compliance with the Injury Management Plan?


Could the focus have remained on requiring communication with my Nominated Treating Doctor?


Could the focus have remained on enforcing cooperation with treating practitioners and implementing the recovery obligations that already existed?


I am not a lawyer.


That is why I sought legal representation.


Yet today, after reviewing these records years later, I can’t help wondering whether the most important issue was sitting in plain sight all along.


The issue was never a lack of medical information.


The issue was a lack of compliance.


The issue was a lack of engagement with the treating professionals who already knew me.


The issue was the failure to implement the recovery framework that already existed.


And while everyone seemed focused on generating another medico-legal “opinion”, the actual purpose of the workers’ compensation scheme seemed to disappear into the background.


Recovery.


That was always supposed to be the goal.


Yet by May 2022, the process itself had become one of the greatest barriers to mine.


I didn’t need another round of trauma.


I didn’t need another stranger assessing me.


I didn’t need another report.


I needed compliance.


I needed cooperation.


I needed communication with my treating professionals.


I needed the Injury Management Plan implemented.


I needed the insurer to engage with my Nominated Treating Doctor.


And I needed somebody, somewhere, to finally put recovery ahead of process.


Source: contemporaneous record of events - Documents 326-336.