Monday, May 11, 2026

The Deputy Vice-Chancellor of Ethics Who Blocked an Employee in Crisis - February 2022

Public ethics. Private abandonment. 
 

At the same time as public messages about wellbeing, ethical leadership, and responsibility were being shared under the authority of a Deputy Vice-Chancellor of Ethics, I was privately sending him evidence of harm, describing fear, and asking for help. Those two realities existed side by side — the public voice of values, and the private experience of being ignored, shut out, and ultimately blocked when I was in crisis.

By February 2022, I was trying to survive what was happening to me.


I had already raised concerns through internal channels. I had reported what I believed were serious breaches of work health and safety obligations. I had tried to follow process, to be reasonable, to trust that an institution I had served for over twenty years would respond when one of its own said, clearly, that something was wrong.


Instead, everything escalated.


The pressure. The silence. The refusal to act.


By that point, my income had been disrupted, my health was deteriorating, and I was facing the very real possibility of losing my home. I was frightened in a way that is difficult to explain unless you have lived through it. This was not just stress, but the kind of fear that sits in your body because every system that is supposed to protect you is failing at once.


That is when I reached out directly to the Deputy Vice-Chancellor of Ethics.


My job in the Library Directorate also comes under his portfolio, leadership and responsibility. 


I wrote to him because he held a role that, by definition, carried responsibility for ethical leadership. The Library Directorate sat under his portfolio. My job sat under his portfolio. And what I was experiencing was not just poor management or workplace conflict — it was a collapse of integrity at multiple levels.


I sent him a private message on LinkedIn. I attached evidence. I explained what had been happening to me.


I told him I was frightened.


I told him I could lose my home.


I told him I was dealing with ongoing harassment, intimidation and what I described, at the time, as mobbing.


“Please stop the stalking, blocking, mobbing, harassing & intimidating… even toward my grief-stricken family.”  


I described the cumulative harm.


“I finally burnt out from severe privacy violation, negligence, harassment, discrimination… and psychological violence that’s still happening.”  


I made it clear that this was not abstract. This was not theoretical.


“Psychosocial hazards do kill.”  


And I asked him, directly, to act.


“What is your choice in action as an ethics professor and DVC?”  


That question came from a place of belief. At that point, despite everything, I still believed that someone in a position of authority — someone responsible for ethics — would step in when faced with evidence of harm.


What happened next is something I will never forget.


He viewed my LinkedIn profile. 


And then I was blocked.


The DVC of ETHICS blocked a victim of workplace mobbing!


At the exact moment I was most distressed, most vulnerable, and most in need of intervention, a senior executive — a Professor of Ethics — chose not just silence, but exclusion.


To me, it communicated:


No acknowledgement or validation.


No attempt to understand.


No indication that the information I had provided had even been considered.


That decision came after months of escalation where:

  • I had raised psychosocial hazards that were not managed
  • I had sought support that was not provided
  • I had experienced conduct that I believed breached both ethical standards and legal obligations
  • and I had continued, despite all of that, to try to engage constructively

Blocking me was not just a personal slight. It was not just unkind.


It was a failure of responsibility at the highest level.


When a worker presents evidence of harm, articulates fear, and identifies risk to their health and safety, the response is not optional. It is not a matter of preference. 


It is a matter of duty.


And that duty was not met.


What compounded the harm was the contrast.


While I was being shut out, excluded, and left to deal with escalating fear on my own, the same senior executive continued to present publicly as a leader in ethics — speaking about wellbeing, values, and responsibility.


But I had seen what happened behind that language.


I had experienced what those words meant in practice when someone actually needed them to translate into action.


They didn’t.


That is where something shifted in me.


Up until that point, I had been trying to hold onto the idea that systems fail, but people within them can still choose to do the right thing.


That belief began to break.


This was not a junior staff member who didn’t understand the implications of inaction.


This was a senior executive.


A professor.


Someone whose role was to understand, teach, and embody ethics.


And in the moment where ethics required action — not theory, not language, not positioning — but action, the choice was to turn away.


The harm from that decision intensified everything I was already experiencing.

It deepened the sense of isolation.


It reinforced the message that there was no safe pathway left within the institution.


It escalated the psychological impact of what I was already enduring.


And it contributed to a level of fear that no worker should ever be placed in for simply exercising a lawful right — the right to a safe work environment.


Integrity was not just compromised. It was absent.


Because integrity is not what is said in public.


Integrity is what is done when someone is at risk and you have the power to intervene.


This is also where the legal dimension cannot be ignored.


What I reported was not just “concerns.”


It involved:

  • psychosocial hazards recognised under WHS law
  • alleged breaches of duty of care
  • ongoing harm with foreseeable consequences
  • and a worker actively seeking protection and intervention

In that context, doing nothing is not neutral.


Shutting down communication is not neutral.


Blocking access is not neutral.


Those are decisions.


And decisions at that level carry consequences.


What makes this even more difficult to reconcile is that I did not go outside the system first. I did not bypass process.


I followed it.


I escalated internally.


I reached leadership.


I gave the institution every opportunity to act.


And when I reached the point of contacting the person responsible for ethics, it was because I still believed that integrity, at some level, existed within that structure.


That belief did not survive that interaction.


What followed was not just ongoing harm — it was the realisation that the safeguards I thought existed were not going to be activated, even when the risk was clear, even when the evidence was provided, and even when the consequences were foreseeable.


That is what people need to understand about institutional harm at this level.


It is not just what is done to you.


It is what is not done when it could have been stopped and how quickly everything unravels when those with responsibility choose not to act.



Legal Accountability — Integrity vs Obligation


This was not simply an ethical “failure”. It raises serious questions about compliance with:

  • Work Health and Safety obligations to ensure psychological health and safety
  • Duties to manage psychosocial hazards, including bullying, harassment and organisational risk factors
  • Executive responsibilities to act on credible reports of harm and risk
  • General protections under the Fair Work Act, where adverse treatment follows the exercise of a workplace right

The gap between what was required and what occurred is fundamental.



Closing


I did not lose faith because of one moment.


I lost it through a series of decisions, silences, and failures — this being one of the clearest.


When someone entrusted with ethics chooses not to act in the face of harm, it forces a question that is far bigger than one workplace:


What do those words actually mean, if they disappear when they are needed most?


And the institutionalised wage theft continued…

Source: contemporaneous record of events - Document 253.

Sunday, May 10, 2026

When Your Own Workplace Becomes Unsafe & Your Support Network Is Taken Away Too - January 2022

I wrote to my colleagues because I had no other option left.

By that point, I was not raising a concern. I was trying to stop something that was already happening to me — repeatedly, relentlessly, and without intervention.


It was sustained conduct.


It was escalating.


And it was happening inside a workplace that had a legal obligation to ensure my safety.



I used the word mobbing in my communication, and I stand by that.  


People often hesitate when they hear that word, as though it is too strong. But there are situations where anything less would be dishonest.


I had already tried to resolve things through formal channels. I had reported the conduct. I had asked for intervention. I had tried to work within the systems that are supposed to protect workers.


Nothing stopped it.


So I turned to the people around me.


These were not strangers. These were not external bodies.


These were my colleagues.


The people who worked alongside me.

The people who knew me.

The people who were part of the same workplace that was supposed to be safe.



I asked them to speak up, because work health and safety is everyone’s responsibility.


I asked for the harassment to stop.

I asked for the unlawful conduct to stop.

I asked for the agreed injury management process to be implemented.

I asked for my entitlements to be restored.


What I encountered instead was silence.



What people do not see — what they do not experience unless they are in it — is how quickly psychological harm escalates when nothing changes.


It does not stay contained.


It builds.


It alters how you think, how you function, how you engage.


I reached a point where I could not even open messages without fear of what I would find.  


That is what prolonged exposure to harm looks like.



And still, I kept trying to find a way forward.


I suggested safer ways to communicate.

I asked for someone to call me.

I tried to create conditions where I could engage without being retraumatised.


Because my goal never changed.


I wanted to return to my job.

With dignity.

With my entitlements restored.

With a safe work environment in place.



Legal Accountability — WHS Duties vs Conduct


Workplace safety is a legal obligation.


What occurred was not a breakdown in communication.


It was conduct that must be assessed against statutory duties.



Under the Work Health and Safety Act 2011 (NSW), employers must:

  • Provide and maintain a safe work environment
  • Eliminate or minimise psychosocial hazards
  • Consult with workers
  • Respond to risks to health and safety


What occurred instead:

  • Sustained harassment and mobbing
  • Psychological harm allowed to escalate
  • Concerns dismissed or ignored
  • No meaningful intervention


Under the Workers Compensation Act 1987 (NSW):

  • Injury management plans must be implemented
  • Return-to-work must be supported
  • Entitlements must be provided


What occurred instead:

  • Injury management plan not implemented
  • Return-to-work support withheld
  • Entitlements not paid


Additional protections:

  • Privacy Act 1988 (Cth)
  • Anti-Discrimination Act 1977 (NSW)


This is conduct measured against legal obligations.


Where those obligations are not met, serious questions arise.


These are breaches that go to the core of safety, dignity, and accountability.



The harm was not only in what was done.


It was in what was not done.


The absence of intervention.

The absence of support.

The absence of people willing to step in.



I should never have had to ask my own colleagues to help make my workplace safe.


That should have already existed.


That should have been protected.


That should never have been taken from me.


And the institutionalised wage theft continued…

Source: contemporaneous record of events - Documents 251-252.



Additional Context — Mobbing, Workplace Harm, and the Collapse of Organisational Culture


The issues raised in this post align closely with established international research on workplace mobbing and its destructive impact on workers, organisational culture, and psychological safety.


In their peer-reviewed open access study, Mobbing in a Workplace and Its Negative Influence on Building Quality Culture, researchers Martina Minárová, Dana Benčíková and Denisa Malá examined how mobbing behaviours damage not only individuals, but entire workplace cultures.  


The paper explains that mobbing involves repeated psychological attacks, humiliation, isolation, gossiping, excessive criticism, pressure, and efforts to undermine or socially exclude a worker. The authors note that these behaviours often emerge in workplaces where there is a failure between what organisations publicly claim to value and how they actually behave in practice.  


That contradiction is central to my own experience.


The study emphasises that organisational culture is not defined by mission statements or public messaging alone, but by whether management actually lives those values through action, communication, and protection of workers.  


The research findings are confronting.


Among surveyed workers who experienced mobbing:

  • most reported humiliation, mockery, criticism, pressure, insults, and exclusion;  
  • 92% stated the experience negatively affected the quality of their work;  
  • many were afraid to report the conduct because they feared losing their jobs;  
  • and more than half did not believe management would help if concerns were raised.  

The paper also identifies that mobbing frequently escalates where there is:

  • poor managerial intervention,
  • lack of trust,
  • weak communication, and
  • failure to establish protective systems for workers.  

That mirrors exactly what this blog post describes.


Perhaps most confronting of all is the research cited within the paper linking prolonged workplace mobbing to serious psychological injury, trauma, collapse of self-worth, and suicide risk.  


This is why psychosocial hazards cannot be dismissed as “personality issues” or interpersonal conflict.


The consequences are real.


The harm is real.


And when organisations fail to intervene — or when colleagues remain silent while harmful conduct escalates — the workplace itself becomes unsafe.


Reference


Minárová, M., Benčíková, D. and Malá, D. (2020). ‘Mobbing in a Workplace and Its Negative Influence on Building Quality Culture’. The 19th International Scientific Conference Globalization and its Socio-Economic Consequences 2019 – Sustainability in the Global-Knowledge Economy v.74.

Open access article available at:

https://doi.org/10.1051/shsconf/20207405014

Thursday, May 7, 2026

“We Take Complaints Seriously”, SIRA NSW — The Sentence That Should Never Have Been Written - January 2022

By January 2022, I was exhausted from trying to communicate with regulators who were supposed to ensure compliance with the workers compensation laws of New South Wales, not contribute to the harm.

I had already spent months documenting what had happened to me.


I had repeatedly explained that there was a legally agreed Injury Management Plan that had never been implemented.


I had explained that my attempts to return to work had failed because the employer and the insurer were not complying with their statutory obligations.


I had explained the financial harm, the deterioration of my health, the collapse of safety, the intimidation, the abandonment, and the complete lack of meaningful intervention from the very bodies the public are told exist to protect workers.


And still, the responses kept coming back in the same cold administrative language.


Processed. Closed. Finalised.


Not resolved.


Finalised.



6 January 2022 — The Questions I Asked SIRA


On 6 January 2022, I wrote directly to a Senior Complaints Advisor at NSW State Insurance Regulatory Authority (SIRA NSW). 


I asked two direct questions:

  • Why do you not take complaints seriously and deceive and abuse your customers?
  • What is the email address of Adam Dent, CEO of SIRA?

Those questions came after repeated attempts to obtain help regarding:

  • a legally binding Injury Management Plan that had not been implemented
  • withheld entitlements
  • failure of return-to-work obligations
  • ongoing harm from workplace conduct
  • and what I believed was complete regulatory indifference to clear statutory non-compliance

I made it clear in that email that the distress I was experiencing was not simply because of what had happened at work.


It was because of what happened afterwards.


It was because of the conduct of the regulators.


It was because of what happens when the bodies meant to stop harm instead become part of the harm itself.



14 January 2022 — SIRA’s Response


On 14 January 2022, the response arrived from the Senior Complaints Manager.


And buried within that response is a sentence that has stayed with me ever since:


“We do take complaints seriously…”  


“Finalised. Not resolved. A closed case file that documents a complaint—but not accountability.”


That sentence needs to be read carefully.


Because by the time it was written, I had already repeatedly raised concerns regarding:

  • a legally agreed Injury Management Plan not being implemented
  • a specialised insurer — Catholic Church Insurance — allegedly failing to comply with statutory obligations
  • the withholding of entitlements
  • failed return-to-work coordination
  • and the absence of meaningful regulatory enforcement

Yet the response I received was not one focused on enforcement.


It was focused on administrative closure.



“We Consider Your Complaint Finalised”


The same response also stated:


“We do consider your complaint finalised.”  


There is a difference between:

  • resolving a problem

    and

  • closing a file.

The complaint may have been administratively finalised, but the issues themselves were not resolved.


The Injury Management Plan still had not been implemented.


The return-to-work failures still existed.


The financial harm continued.


The psychological harm continued.


And the regulator responsible for oversight was effectively telling me the matter was over.



The Questions That Were Never Properly Answered


What I kept trying to understand was simple:


How could a regulator responsible for oversight of the workers compensation scheme say it took complaints seriously while simultaneously failing to meaningfully intervene in circumstances involving alleged non-compliance with injury management obligations?


How could repeated complaints result in closure without enforcement?


How could the system continue treating a worker in distress as the problem to be managed rather than examining the conduct being reported?


Those questions were never genuinely answered.


Instead, the responses increasingly became about process management.


Referral pathways.


Complaint handling mechanisms.


The NSW Ombudsman.


Customer complaints.


Everything except the underlying conduct itself.



The Gap Between Public Statements and Reality


That sentence —


“We do take complaints seriously”


— now sits in the record beside years of evidence showing what actually happened afterwards.


No meaningful enforcement.


No restoration of safety.


No implementation of the agreed Injury Management Plan.


No coordinated pathway back to work.


No meaningful accountability for the conduct being raised.


And this is why documentation matters.


Because over time, the contrast between institutional language and lived reality becomes impossible to ignore.



Legal Accountability — Regulatory Function vs Conduct


Under the workers compensation framework in New South Wales, State Insurance Regulatory Authority has regulatory oversight responsibilities.


Those responsibilities include oversight of insurer conduct, including specialised insurers such as Catholic Church Insurance, as well as obligations connected to injury management and return-to-work processes under the Workplace Injury Management and Workers Compensation Act 1998 (NSW).


The concerns I was repeatedly raising involved:

  • implementation failures regarding an agreed Injury Management Plan
  • alleged failures in return-to-work coordination
  • ongoing withholding of entitlements
  • and broader concerns about regulatory inaction

Yet the response trajectory became increasingly focused on administrative finalisation rather than substantive intervention.



The Human Reality Behind These Records


By January 2022, I had reached the point where engaging with these responses itself had become distressing.


On 21 January 2022, I wrote that I could no longer safely read some of the responses myself because of the impact the ongoing process was having on me psychologically.  


That is the human reality sitting behind phrases like:


“We take complaints seriously.”


And that is why these records matter now.


They demonstrate the distance between what was said and what was done.



Final Reflection


Years later, what stands out to me most is not the bureaucratic wording itself.


It is the contradiction.


A regulator saying complaints are taken seriously while a worker continued to deteriorate under the weight of unresolved statutory failures, financial harm, procedural failures, and institutional abandonment.


That contradiction is now part of the documented record.


And documentation has a way of telling the truth long after institutions stop listening.


And the institutionalised wage theft continued…

Source: contemporaneous record of events - Documents 246, 247 and 249.