21–22 June 2022
By late June 2022, I was no longer just fighting a workers compensation claim.
I was fighting to hold on to my home, my dignity, my health and, quite honestly, my hope.
Two years had passed since I had lodged my workers compensation claim. Throughout that time I had repeatedly asked for the protections the legislation was supposed to provide. A case manager. Communication with my nominated treating doctor. A return to work process. Weekly payments. Protection from the workplace contact that had caused my psychological injury, the national manager of employment relations and SAFETY.
Instead, I found myself emotionally preparing for yet another IME.
On 22 June 2022, I wrote to my lawyer:
“I’ve had a gutful of this system set up to destroy lives.”
Those were the words of someone who had reached breaking point.
For two years I believed that if I simply kept providing documents, answering questions, complying with every request and waiting patiently, eventually SOMEONE inside the system would do what the legislation required.
Instead, every delay created another obstacle.
In that same email I described what had happened. Again!
“My leave entitlements were used up while being abused and harassed… CCI deliberately withheld entitlements to allow this to happen…”
I listed what had occurred: the absence of a case manager after July 2020, repeated requests for information by CCI that had already been provided, the failure to obtain reports from my treating doctor at the appropriate time, and the continuing contact from the university “representative” whose conduct was the cause of my psychological injury.
I also wrote something that still frustrates me to read today.
“Does one’s records of evidence mean anything in this state’s ‘system’?”
That sentence wasn’t really a question.
It was despair.
By then I had accumulated folders upon folders of documents.
- Emails.
- Medical certificates.
- Reports.
- Complaints.
- Chronologies.
- Evidence.
Yet none of it mattered in the NSW workers compensation statutory scheme that, to me, felt like a scam!
The evidence never seemed to outweigh the power of the institutions involved.
As my financial situation deteriorated, I wrote:
“I’m on the brink of losing my home from the financial abuse alone…”
and
“I’m really frightened about my home right now and I’m not going to suffer systemic abuse anymore.”
Those weren’t legal submissions. They were cries for help.
The following correspondence reveals something else that often goes unnoticed in these systems.
Trauma makes administration incredibly difficult.
My workers compensation solicitor asked me to send the unlawful, undignified, humiliating letter after being hunted down in aggressive adverse action for 1.5 years since I requested a psychosocially safe work environment. I tried EVERYTHING to stop the abuse!
My efforts are WELL DOCUMENTED!
Do these workers compensation solicitors have no sensitivity and compassion? Instead of a trauma-informed approach somewhere - anywhere - in this horrific system, I felt repeatedly retraumatised.
I replied:
“[That] letter should be in one of the attached emails I sent on Friday. I can’t look at it. It’s trauma and humiliating.”
Later, after accidentally sending the wrong document, I wrote:
“I think it’s within this attachment. I can’t look at it. Please no more torture.”
And then:
“I’m sorry I forgot to attach. I need a break. This is so unjust and wrong. It’s just abusive and wrong.”
This is why injured workers struggle to complete paperwork or repeatedly submit incorrect documents.
The system is the cause!!!
Sometimes the very document you’re being asked to retrieve is itself part of the trauma!!!
It means reliving it!
Every attachment can become another psychological injury.
Every request can reopen the wound.
On the same morning I also wrote privately to a colleague in the Directorate of Identity and Mission:
“I have a right to dignity in my job too, don’t I?… I have a right to be treated with dignity… because I’m a human person too.”
No worker should ever have to remind institutions that they are a human being, especially ones with an entire directorate dedicated to the University’s Identity and Mission, that includes a commitment to the dignity of the human person.
The irony was impossible to ignore.
I was surrounded by organisations whose stated purpose was care, rehabilitation, health, justice or professional advocacy.
Yet I found myself pleading simply to be treated with dignity.
My correspondence even reflected the depth of my faith and my exhaustion.
I wrote:
“Jesus, my Saviour, has done His part for too long. I need human help to lift the cross too. Pharisees ignoring me, or Simon of Cyrene helping me?”
That wasn’t theology. It was loneliness.
By this point, I no longer believed I could carry the burden alone.
What I needed wasn’t another undignified and unethical report from yet another unethical IME.
Not another procedural step and yet another delay.
I needed someone—anyone—to simply help.
To see me.
These emails capture something important.
This wasn’t just psychological injury caused by a nationally registered, publicly funded university employer.
It was the cumulative harm of a system that repeatedly failed to recognise the human being inside the claim.
And perhaps the saddest sentence of all wasn’t about the law.
It was simply this:
“I need support. I’ve had enough systemic abuse.”
Sometimes that’s all an injured worker is really asking for.
Source: contemporaneous record of events - Documents 357-359, 361.
——
Further reading
Badcock, J.C., Holt-Lunstad, J., Garcia, E., Bombaci, P., & Lim, M.H. (2022). ‘Position statement: addressing social isolation and loneliness and the power of human connection.’ Global Initiative on Loneliness and Connection. [Online]: https://www.gilc.global/general-6
The hidden injury: forced social isolation
The injury wasn’t only psychological.
It wasn’t only financial.
It was social.
In April 2022—only two months before these emails were written—the Global Initiative on Loneliness and Connection (GILC) released its international Position Statement Addressing Social Isolation and Loneliness and the Power of Human Connection. Position Statement 1 begins with a simple but profound principle:
Social connection is essential to health and wellbeing.
The statement explains that social connection is not merely having people around you. It means having relationships that are trustworthy, supportive and of sufficient quality that you know you’re not facing life alone. It concludes that poor social connection carries significant risks to both physical and psychological health, and calls for coordinated action across organisations, communities and governments to reduce social isolation and support social wellbeing.
That is exactly what was taken from me.
When I requested a psychosocially safe work environment, I wasn’t simply excluded from a workplace.
- I was progressively separated from colleagues I had worked alongside for years.
- Professional relationships disappeared.
- My identity as a university employee was deliberately dismantled by the senior executive group.
- Instead of support, I experienced exclusion.
- Instead of connection, I experienced isolation.
- Instead of rehabilitation, I experienced prolonged procedural conflict.
The workers compensation system focused almost exclusively on medical reports, legal processes and re-traumatising IMEs.
But almost nobody recognised that forced social isolation is itself harmful.
The legislation was designed to protect injured workers.
Instead, the failures to implement that statutory scheme left me without income, without a return-to-work process, without meaningful support, and increasingly without the ordinary human connections that make recovery possible.
For me, the financial damage and the social damage cannot be separated.
Losing hundreds of thousands of dollars was devastating.
But being cut off from the professional community that had been part of my life since 2001 was equally as harmful.
The Global Initiative on Loneliness and Connection argues that organisations and policymakers should evaluate not only financial costs but also the consequences for social health and wellbeing.
That’s a conversation largely absent from workers compensation and WHS.
My story isn’t simply about stolen wages.
It’s also about what happens when a nationally registered, publicly funded university employer, together with institutions established to protect workers, allows a person to become socially isolated simply because they asked for a psychosocially safe workplace.
That kind of isolation isn’t an unfortunate by-product.
It becomes part of the injury itself.
And the irony that a third employment lawyer advised to make a claim because, “It’s not worth your health.” See http://mystory-myvoice.blogspot.com/2025/05/i-advise-you-make-workers-compensation.html