WHS and Wellbeing manager negligence - October 2020

“Remember, a fact is a fact, no matter how hard the liars amongst you might try hushing it up.” Billy Childish

On 6 October 2020, I also posted the claim form to the WHS & Wellbeing manager, because I no longer trusted the Return to Work coordinator. Enclosed was also a letter of complaint. I wrote:

“This is a letter of complaint regarding the management of my workers compensation claim. It has been almost five months and I have not had any form of communication from [the RTW Coordinator] regarding a return to work plan. I have remained isolated and marginalised and I continue to be exposed to the harassment and intimidation from Rena Christmann that poses a threat to my safety and wellbeing. You may recall I called you when I first made a claim and you referred me back to [RTW coordinator] who knew more as she was managing my case. I’m not sure if it is due to incompetence, negligence or she’s also been bullied by Rena Christmann in some way (I wouldn’t be surprised), but you must take over this case now as Manager, WHS & Wellbeing. It has become very serious and I depend on your responsibility for the legal obligation the organisation always had for my safety and wellbeing.

I therefore send you the worker’s injury claim form that should have been processed months ago. I only found out because I made enquiries with WIRO. A WIRO consultant sent it to me, which I immediately completed and emailed to Catholic Church Insurance. I also attach my last two emails to Catholic Church Insurance because their delay is now going to cause me financial hardship as well. For serious safety and privacy reasons, I did not add my details on the express post envelope as the sender. But I will have tracking confirmation that it was delivered.

I am going to provide you with a summary of the hell I was put through by HR executives… Read this carefully and take it very seriously… I will also be contacting the SafeWork NSW [inspector] I had spoken to a few weeks back, to liaise with you regarding my case.

I officially reported the bullying on 2 July 2019. The negligence of Library executive astounds me. I didn’t go to HR. I was fobbed off to HR with no communication or understanding what I needed to do via established procedures. The alarm bells went off regarding … adverse action began around October 2019 when I received a letter from [the HR associate director]…She just kept copying and pasting the same Enterprise Agreement clause to go to an IME without any meeting to discuss her reasons. Believe me, I tried…It’s all documented. My full-time job since July 2019 has included collecting all the evidence that reveals my intended outcome as opposed to theirs. That clause seems to be the go to line as a scapegoat to avoid their legal obligation to take bullying complaints seriously and instead, take adverse action against the victim.

Moving forward to March 2020, in a “dispute” resolution, Rena Christmann takes my advocate to another room (an “unorthodox” decision, more aligned to a calculated plan), to present a text message from 6 months prior that I’d sent in confidence, part of a string of communication, to the staff campus minister…, for support. Apart from having no recollection of that message when my advocate told me later, why was my private communication in the hands of HR without my knowledge or permission? I went back that night and retrieved the entire communication, to find the one taken out of context, and entirely irrelevant to my work issue…

…my family became fired up for the privacy violation that implicated them in a work-related matter. They chose to make their own complaint of all the harassment [they] tolerated from [the manager] over a number of years, the worst one was coming into our home the morning after my dad’s suicide and ambushing my mother, out of all people, harassing her as to when I would be expected to return to work because it was a busy time of the year. 

There are other incidences. Some of my own include having her call me for work-related matters when I had serious respiratory issues because I pushed myself so much at work I ended up with pneumonia; Or the time I had to take one day carer’s leave end of 2018 to take care of family and liaise with doctors in hospital. The usual my “obligation to the university” and “can you come in for half the day” and “family is affecting my work” was said. This is a pattern of behaviour that I haven’t been the only staff member to have experienced.

Moving on, Rena Christmann has sent a threatening email, to my family with intent to intimidate, with all the big wig lawyer “stuff” in an attempt to silence them in case they go public with how [the university] handles serious complaints from the community. 

(NB. I wasn’t disputing anything. I made a complaint of workplace bullying and harassment and discrimination and expected a risk assessment to eliminate such psychosocial hazards for a safe work environment. For all the staff, but especially for me because I was on the verge of collapse when I finally had to explicitly ask for support on 2 July 2019).

About 6 weeks later, I come back with a new employment lawyer, catching them all off guard. The last letter to my employment lawyer from Rena Christmann had serious lies, that my team felt afraid and in danger around me. That would be laughable, had she not made a claim, in this letter, that she can produce a statement signed by my team. A falsified document is yet another very serious thing. Only by coercing and threatening the staff, could this happen (and where’s the confidentiality in my case if she did something so immoral, not to mention it would open up a bigger can of worms for the organisation, if she’d do this), or, most likely, she would just have a fake document produced. It was this very serious threat that made me so distressed and traumatised I immediately applied for workers compensation on the advice of the lawyer. I had actually sent her a text message asking if it was safe to open her email because I’ve been relentlessly harassed and bullied by HR (note: see http://mystory-myvoice.blogspot.com/2025/04/dangerous-psychopathic-letter-2020-part.html)…There is definitely a dangerous individual here, and it’s not me.

Even though I explicitly demanded she leave me alone, she ignored my demand. I forwarded the last email to my psychologist and deleted it from my account. I nearly ended up in an argument with my psychologist in my distress because it seems Rena Christmann is still demanding an IME (BTW. I’d already been to one organised by the employer, and it was terminated by the “practitioner” within 5 minutes, probably feeling threatened by all my questions to understand why I was there. I had a support person, a witness…). Rena Christmann has continued to harass me and even my family…

The advice of a WIRO consultant is to immediately apply for a stop bullying order against Rena Christmann… (NOTE: see http://mystory-myvoice.blogspot.com/2025/05/the-unfair-work-commission-denying.html why that would fail and be more abuse towards a target). I had a right to personal leave, whether carer’s, sick, or compassionate, but my personal privacy and boundaries were repeatedly violated by my manager... My work was affected from 2017, by a poorly implemented restructure that ultimately left me exposed to more of her bullying, harassment and discrimination, but now I was being bullied to do this to my team. I’ve been through hell because I’ll never do this to anybody…

For now, I’ve blocked emails from Rena Christmann, both from her personal [university] email and the HR-notifications one, to my gmail. Please be aware of this, it’s the only way to stop her sickening harassment. I also inform you of this action in case she tries to use her “power” in other threatening ways toward me. I request you make sure she respects my request to leave me alone now, and HR executives are to NEVER disrespect, threaten, intimidate and harass my family again. Otherwise my family may have no choice but to publicise how this university handles serious complaints from members in the community…

Not only did they cause tension in my family, it placed their health and wellbeing at risk too…

I think, in time, my family are owed a formal apology (at the very least), for having being dragged into a work-related matter of mine in such an immoral way. The mission of the university includes a commitment to the dignity of the human person. The university tore shreds off an entire family’s dignity. How are they going to repair this damage, restoring my dignity and extending this courtesy to my family, implicated unfairly and unethically in desperate attempts to destroy my career? Whoever heard of such a thing?

If someone can show me a clause in my employment contract where it states I’d be playing strategic war games, my mistake for missing it and signing the contract… I’m sure there was no such clause. I’ve also made enquiries with NTEU because there has been suspicion that my personal email account has been intercepted, which is prohibited by Workplace Surveillance legislation. I’ve been isolated, marginalised and denied a support network for too long by manipulative tactics of Rena Christmann, [the associate director and director in HR]…

Can you identify any of the values and SafeWork practices [the university] boasts about in its brand and image in this entire case? As I mentioned in an online union meeting in August, the upcoming VC needs to begin by restoring the integrity [the university] once had.

I need to return to my job in a safe work environment free from such a toxic nightmare, and so I can do my job with dignity once more…

By Friday 9 October 2020 can you please:

• Make the relentless harassment and threatening emails from Rena Christmann stop. Escalate this matter, speak to the relevant people, but make it stop…There have been serious breaches in WHS & Wellbeing laws, privacy, discrimination, and generally, human rights beyond employee rights under general protections in Fair Work legislation. The reason for repeated Certificates of Capacity of not being fit to work is due to the gaslighting, manipulative tactics of Rena Christmann. According to my psychologist, I should be focused on my health and wellbeing. That’s been impossible because I keep getting harassed, victimised, intimidated and I live with trauma, feeling paralysed with fear. I don’t feel safe because of this person. I demand that [the university] respect my request that she is to stop bullying me... I need confirmation by Friday.

• Escalate the decision regarding financial compensation from Catholic Church Insurance and communicate with me regarding a return to work plan. Make sure I am not in financial distress because I have used all my leave entitlements in my attempts to be fair to [the university] and to the insurer and to everyone. And the return was a serious denial of my human rights, immoral actions and inhumane treatment.

• Take over my case and communicate ethically, honestly and respectfully with me for my goal to return to work…this issue regarding my health, safety and wellbeing has become urgent. On my part I will contact SafeWork NSW’s consultant who offered to assist me, if needed. I will ask her to liaise with you.

• I need to reconnect with colleagues who value and respect me as I respect them. I have been in solitary confinement long enough. As I had mentioned to a manager of staff campus ministry whom I asked for pastoral support and was ignored: What’s my crime, my integrity? I’d rather this persecution, judgement and injustice than be bullied to do my job in an unethical manner.

Please call me on Friday to give me an update…I can’t email you until I have confirmation regarding my email account being intercepted. Rena Christmann has proven she is capable of anything…You are responsible for my safety and wellbeing as the manager of WHS & Wellbeing. Everyone else has been extremely negligent or unethical. Please cooperate and communicate with me as I have been willing to do all this time. To date, I have been the only one making an effort. I need support and to feel safe.

Kind regards, 

Vicki”

The WHS & Wellbeing manager was as reckless and grossly negligent as a WHS duty holder. 

So was the SafeWork NSW inspector. That experience was degrading and horrendous. To be continued in the next post. 

Below is the claim form enclosed in the express post envelope addressed to the WHS & Wellbeing manager. To this very day, the employer details section is blank. 

The self-insured employer is withholding my legally owed weekly payments. They are committing fraud. 

I have been committed to the university, it’s Identity and Mission, in my employment since 2001. And stealing everything I worked for in fraud as wage theft and entitlements, is how I’m treated in return. This is the Vice Chancellor’s commitment to the dignity of the human person and common good. 

This post is based on documents 103a-104. It displays adverse action for requesting generally protected workplace rights, privacy violations, deception, workers compensation fraud and reckless conduct that condones engaging in WHS breaches and creating psychosocial hazards, not managing the risks as the PCBU is reasonably expected to do so, BY LAW. 

Document 103a

This was in my scanning app. Dated 5 October 2020. It is annotated, addressed to the Return to work coordinator. I sent this in hard copy, express post to the WHS & Wellbeing manager, with a pseudonym for my safety & due to relentless privacy violations from the national manager of employment relations and safety, Rena Christmann. 

The Employer still has not filled in their details to this day - it's incomplete

Reading material:

NOTE: Government agencies love producing their glossy publications. But when it comes to enforcing compliance ON ALL KEY STAKEHOLDERS, the likes of SafeWork NSW and SIRA NSW cause serious harm to the target instead. 

This is what happened in my story. 

I still live in fear. And I can’t live in fear anymore.

SafeWork Australia. (2019). ‘National Return to Work Strategy 2020-2030’. Online: https://www.safeworkaustralia.gov.au/doc/national-return-work-strategy-2020-2030

Catholic Church Insurance - October 2020

You shall not steal.

Exodus 20:15

On 2 October 2020, I sent an email to CCI, with the claim form provided by WIRO, attached. 

I wrote, “Please find attached the Claim Form and pay statement at the time I made the claim on 22 May 2020. I'd like to know why I wasn't informed about this form and why there's been so much delay in communicating with me. I was only informed yesterday (1 October 2020) about this form via WIRO. 

The expectation of communication, cooperation and collaboration to move forward with a return to work plan has not been reciprocated by both my employer and the insurer. I request clear communication, updates and transparency with the next steps in the process from this moment on. I am now going to be in financial distress because I have used all my leave entitlements in attempts to be fair and reasonable with HR (personal, annual and long service leave), I have continued to be exposed to harassment by the individual that was the main cause for the claim, and only through my own enquiries and effort do I find out about information I should have been given weeks ago. 

…Can you also tell me if I need to post this form to the WHS consultant…”

On 6 October 2020, the only response I received from the “senior claims specialist” was an acknowledgment, not an answer to my question as to why I was never informed of and provided with this form (later, through WIRO, the answer was “an oversight”).

Remember readers, I’ve been working in my workplace since 2001. Honourable, dedicated, committed, ethical, hard work, for the benefit of the university community. 

I should have been provided with this claim form months ago. 

The “senior claims specialist” replied with,

“I would like to inform that we have received the claim form and you do not have to send this to your employer.”

But I did send a copy of the claim form to my employer, via express post, to the WHS & Wellbeing manager, with a pseudonym caused by my fear of Rena Christmann and her process corruption and relentless privacy invasions.

CCI did not process the claim form and provide payments, among other mandatory compliance. CCI never sent me a completed version with the employer section filled in. Did the employer follow mandatory compliance and enter the injury in the risk register? 

CCI must accept liability as it’s an at fault claim for continued harassment from the main cause of my claim, negligence, recklessness, fraud, and non-compliance under workers compensation regulations. All my entitlements, including my job as per injury management plan, and income stolen, must be returned, to stop further harm and injuries, immediately. 

I also emailed the following, to CCI “senior claims specialist”:

“Your delay to act has continued to leave me vulnerable to harassment from the individual who finally led me to make a claim… And from this week, I’ll begin to suffer financial distress. The income stops, but the bills don’t. I have tried to be fair to all parties, including you, the insurer. Who has been fair toward me? 

Supporting my claim will also force the insured to take workplace safety seriously from now on…The employer had a legal duty of care, and I require cooperation, communication and collaboration to return to work in a safe environment.”

See above for the indifferent response; a cold-hearted acknowledgement from the “senior claims specialist” that CCI received the claim form.

This post is based on documents 102, 103 and 105. It displays adverse action for requesting generally protected workplace rights, privacy violations, fraud, deception and reckless conduct that condones engaging in WHS breaches and creating psychosocial hazards, not managing the risks as the PCBU is reasonably expected to do so, BY LAW. 

It’s time the NSW State Insurance Regulatory Authority is publicly held accountable to enforce compliance on ALL KEY STAKEHOLDERS. 

SIRA NSW Fraud Framework - https://www.sira.nsw.gov.au/resources-library/regulation-and-fraud/preventing-fraud/fraud-framework 

Enter Independent Review Office - September 2020

 “A boss has the title. A leader has the people.” 

Simon Sinek

On 25 September 2020, I finally learn I can complain about the insurer’s delays, through WIRO (now IRO). 

I still hadn’t received a decision from Catholic Church Insurance. It was through IRO I’m informed of a claim form I was meant to receive, that apparently would have ensured a decision in 21 days. IRO provided me with the form on 1 October 2020. 

I sent my completed sections of the form to CCI on 2 October 2020, and sent it express post to the university’s WHS and Wellbeing manager. I didn’t trust the Return To Work coordinator anymore. I also enclosed a letter of complaint, and requested he keep me safe, as the WHS manager. He failed and was coerced into reckless conduct as well. 

This claim form was never completed by the employer and the insurer neglected to process the claim and provide payments. They made sure I was ripped off, exploited, as though I signed a contract that I was slave labour for twenty years, with no human rights. 

I quote what I wrote to IRO, “In my efforts to reason with HR and avoid a claim, I have used all my personal, annual leave and long service leave. This ends on Friday 2 October 2020. I am now suffering from distress for two reasons: 

Firstly, the HR manager that I demanded to stop harassing me, has ignored my demand. I had informed the independent medical examiner on 23 July 2020 that as soon as the harassment stopped, I immediately started to heal and recover. Unfortunately the harassment hasn’t stopped and will only happen if the insurer finally makes a decision in my favour. This HR manager has caused safety and wellbeing risks not only toward me but my family in serious attempts of adverse action taken against me for asserting an employee right to a SafeWork environment free from bullying and harassment. A legitimate return to work plan will assist in ending this harassment that this individual, who is well aware, triggers fear and distress in me. 

Secondly, I’m now fearing financial stress because the insurer has taken longer than I anticipated to make a decision…I have legitimately exhausted every avenue I could think of to reason with HR. I managed to survive the initial workplace bullying since a poorly implemented restructure left me exposed to this from January 2017; I finally had to report it on 2 July 2019 or collapse from serious burnout, among other health issues caused by ongoing work related stress; and then I survived frightening adverse action taken against me by HR managers until I finally spoke with my health professionals that there’s no other option but to make a claim. 

I think it’s fair to say I’ve shown resilience and strength to survive what I was being put through. But I am human and the trauma is real. I now need support, both financially … and assist with a return to work plan and for the harassment to finally end”.

On 30 September 2020, I followed up for an update via IRO, “Has there been any update…it has been over 2 days since contact was made with [CCI]. As I've mentioned,… I am anxious to move forward with a positive return to work plan involving my health professionals... 

From my end, I have done everything possible to reason and resolve the issue of unsafe work practices causing risk to health, both with executive managers in my work unit and with HR since 2 July 2019. 

It was the first time in almost 20 years I had to explicitly ask for support. Instead, I have sustained worse injuries because HR took severe adverse action that has been traumatic. They had a legal obligation and a duty of care to take my complaint seriously and follow established policies and procedures for a transparent, fair and safe outcome for all. 

My only hope now is that the insurer will support my need for safety from harassment, to assist my recovery, as well as compensate me financially because I have used all my leave entitlements … in attempts to reason and communicate for a fair and respectful outcome… 

Even now, that I am waiting for the insurer to take the next step, I have continued to experience serious harassment by a HR executive. My factual report for the insurer clearly states that it is due to this HR manager's unethical actions that caused me to apply for workers compensation. She has posed safety risks not only to me, but through her adverse actions, to my entire family…

I depend on the insurer's support now, to collaborate with my trusted health professionals…so a return to work plan is put in place with clear expectations from all parties to communicate, cooperate and collaborate to assist me…

Through these reports they should also be aware that I have been deliberately marginalised and isolated by HR and have been denied a support network, either an advocate or pastoral ministry support. I have been denied my human rights entirely. I need support for safe and positive steps forward… I depend on the insurer to be fair toward me now, so I can recover and return to my work quickly...”

The response from IRO includes,

“In our phone conversation I explained to you that you should complete the attached claim form and return it to your insurer who then has 21 days in which to make a liability decision about your claim for weekly payments.”

NOTE: Why are the rules “flexible” regarding compliance from insurers and employers?! Why was that claim form not enforced on the employer / self-insurer from the start of the claim? The fact that they withheld that claim form, and the fact that no one was decent enough (I’m talking about the NTEU), to inform me of this form, and that it is THIS FORM that apparently triggers the 21 day decision deadline? 

The claim started the day I submitted the first certificate of capacity! That was 22 May 2020! Why is it OK with regulators, for employers and insurers to not comply with 21 day deadlines? Imagine if it it were the employee! 

That claim is still incomplete by the employer, never processed by Catholic Church Insurance, and I was NEVER PAID WEEKLY PAYMENTS AT 95% OF MY SALARY SCALE AS PER NSW STATE INSURANCE REGULATORY AUTHORITY REGULATIONS! Check the date this post is published to the date the claim form was provided and submitted! 

The workers compensation fraud has caused SEVERE FINANCIAL DAMAGE. 

The IRO employee also wrote: 

“I also suggested that you consider lodging a stop bullying order via the Fair Work Commission and I have included the link below.

https://www.fwc.gov.au/disputes-at-work/anti-bullying”.

See my blog posts about Stop Bullying Orders and the systemic abuse to deter workers from attempting this application in the Fair Work Commission. And given Deepinder Miller had already committed medical fraud by having prepared a 7-page report based on a consultation that NEVER TOOK PLACE, they were prepared, “just in case” I took this action. They had an evil corrupt game plan to cover all bases in sabotage and perversion of justice.

Here are the links if I took IRO’s advice with that fob off. WHAT DOES SAFEWORK NSW DO? 

http://mystory-myvoice.blogspot.com/2025/05/the-unfair-work-commission-denying.html

http://mystory-myvoice.blogspot.com/2025/07/the-unfair-work-commission-denying.html

http://mystory-myvoice.blogspot.com/2025/07/the-unfair-work-commission-denying_31.html

This post is based on document 99. I was failed and left unprotected and unsafe, while experiencing fraud as wage theft by EVERYONE. There was complete negligence, while I made beyond reasonable efforts, requesting cooperation by insurer / employer to recover at work. Some of my posts so far have examples. All of this comes from documented evidence, like emails. 

Where is there a legislative clause that insurers and employers are exempt from the same laws? And what do regulators get paid to do? 

—————————————————

Here is SIRA NSW’s information about weekly payments - https://www.sira.nsw.gov.au/workers-compensation/what-you-can-claim/weekly-payments. 

But SIRA NSW are so incompetent and unprofessional that they STILL HAVE NOT enforced compliance on the corrupt self-insurer to provide me with weekly payments. I’m begging for my legal entitlements. FOR YEARS. Even something so simple as paying me my legal entitlement of weekly payments for some financial relief at the present time, after years of gross negligence from SafeWork NSW, SIRA NSW and the workers compensation scam generally, has caused me tears and trauma! 

SIRA NSW are the most useless, disgraceful and dodgy regulator in Australia. They are responsible for causing me to suffer years of gaslighting and systemic abuse. Years of psychological, professional and financial abuse. Years of defamatory reports. Complete slander, like the initial malicious gossip and vexatious smear campaign wasn’t enough psychological abuse in the workplace. 

So it’s very important for me to write my story of what I was put through, unnecessarily. Extreme abuse and trauma caused by dodgy idiots in top jobs in the likes of the NSW State Insurance Regulatory Authority and the NSW Government.

The IRO employee wrote that I “look after myself”. HOW IS THAT POSSIBLE, WITH WHAT I AM BEING PUT THROUGH BY THIS ENTIRE ABUSIVE SCAM CALLED NSW WORKERS COMPENSATION!