Catholic Church Insurance - October 2020

You shall not steal.

Exodus 20:15

On 2 October 2020, I sent an email to CCI, with the claim form provided by WIRO, attached. 

I wrote, “Please find attached the Claim Form and pay statement at the time I made the claim on 22 May 2020. I'd like to know why I wasn't informed about this form and why there's been so much delay in communicating with me. I was only informed yesterday (1 October 2020) about this form via WIRO. 

The expectation of communication, cooperation and collaboration to move forward with a return to work plan has not been reciprocated by both my employer and the insurer. I request clear communication, updates and transparency with the next steps in the process from this moment on. I am now going to be in financial distress because I have used all my leave entitlements in attempts to be fair and reasonable with HR (personal, annual and long service leave), I have continued to be exposed to harassment by the individual that was the main cause for the claim, and only through my own enquiries and effort do I find out about information I should have been given weeks ago. 

…Can you also tell me if I need to post this form to the WHS consultant…”

On 6 October 2020, the only response I received from the “senior claims specialist” was an acknowledgment, not an answer to my question as to why I was never informed of and provided with this form (later, through WIRO, the answer was “an oversight”).

Remember readers, I’ve been working in my workplace since 2001. Honourable, dedicated, committed, ethical, hard work, for the benefit of the university community. 

I should have been provided with this claim form months ago. 

The “senior claims specialist” replied with,

“I would like to inform that we have received the claim form and you do not have to send this to your employer.”

But I did send a copy of the claim form to my employer, via express post, to the WHS & Wellbeing manager, with a pseudonym caused by my fear of Rena Christmann and her process corruption and relentless privacy invasions.

CCI did not process the claim form and provide payments, among other mandatory compliance. CCI never sent me a completed version with the employer section filled in. Did the employer follow mandatory compliance and enter the injury in the risk register? 

CCI must accept liability as it’s an at fault claim for continued harassment from the main cause of my claim, negligence, recklessness, fraud, and non-compliance under workers compensation regulations. All my entitlements, including my job as per injury management plan, and income stolen, must be returned, to stop further harm and injuries, immediately. 

I also emailed the following, to CCI “senior claims specialist”:

“Your delay to act has continued to leave me vulnerable to harassment from the individual who finally led me to make a claim… And from this week, I’ll begin to suffer financial distress. The income stops, but the bills don’t. I have tried to be fair to all parties, including you, the insurer. Who has been fair toward me? 

Supporting my claim will also force the insured to take workplace safety seriously from now on…The employer had a legal duty of care, and I require cooperation, communication and collaboration to return to work in a safe environment.”

See above for the indifferent response; a cold-hearted acknowledgement from the “senior claims specialist” that CCI received the claim form.

This post is based on documents 102, 103 and 105. It displays adverse action for requesting generally protected workplace rights, privacy violations, fraud, deception and reckless conduct that condones engaging in WHS breaches and creating psychosocial hazards, not managing the risks as the PCBU is reasonably expected to do so, BY LAW. 

It’s time the NSW State Insurance Regulatory Authority is publicly held accountable to enforce compliance on ALL KEY STAKEHOLDERS. 

SIRA NSW Fraud Framework - https://www.sira.nsw.gov.au/resources-library/regulation-and-fraud/preventing-fraud/fraud-framework