“I‘ve implored the insurer to help in this matter. I said that I am not just another case number to process but a human being praying for someone to treat me with dignity. Unfortunately for reasons unknown to me, those representing my employer have not done so.”
The above quote was from an email I sent on 3 June 2020, in a brief message for my GP.
Earlier that same day, at 2:20am in the morning, I sent an email to the senior claims manager of CCI, the “supervisor” of my lovely case manager. I copied my case manager in this email. It includes a summary I gave of the badgering, harassment and privacy violations by HR executives that caused trauma and ultimately this workers compensation claim.
Just like I had bad feeling about the NTEU, I had a bad feeling about CCI. I was targeted by power abusers that had already proven they were capable of anything. I was very afraid.
On 9 June 2020, I met with an ethical and professional investigator (unlike Q Workplace Solutions to come, who weren’t needed anyway), to provide a detailed statement of the incidents of harassment, discrimination, bullying from the manager, her one up at associate director level, and psychological abuse by named HR staff as adverse action, for requesting a generally protected workplace right: A SAFE WORK ENVIRONMENT.
This was a professional and legitimate independent factual investigation report for the Insurer, CCI, before they agreed to collude in fraud.
I need to emphasise a clarification regarding the language used in such reports: when a person is physically abused, they sustain physical injuries. When a person is emotionally abused, they sustain emotional / psychological injuries. Had they not been abused, they would be fine. Therefore, it is not a psychological illness or disorder. It is psychological injury. Anyone who chooses to assault another person, whether physical or psychological, has made a choice to cause blows of injury and harm to a target. They have caused an INJURY.
It’s contradictory to employ such language and allow such intrusion, in an era when our society and government have supposedly taken action to stop bullying, discrimination and harassment, promote mentally healthy workplaces, and, only in theory at present, publish a code of practice for managing psychosocial hazards, as aligned to WHS laws.
If only there were trauma-informed and trained SafeWork NSW inspectors who listen, act with empathy and don’t harm the poor victim further by bullying them too. That’s greater psychological injury due to systemic abuse from workplace safety regulators. We’ll get to that later in the story.
On p.3 of the report, under legal/ union representation at #16 I state: “I have just joined the National Tertiary Education Union. I emailed the Union recently and will be speaking to them in the near future to ascertain what assistance they can provide. I have left a message with them”.
Given what eventuated with the union as well, I suspect HR executives engaged in illegal coercion. The union leaders and representatives contravened their policies and neglected their duty towards me, as a member, by mobbing me too. Withholding information to disadvantage a person is bullying. The union did not inform me of my workers compensation benefits meant to be provided as per regulatory compliance. Withholding benefits is an example of employer workers compensation fraud as per SIRA’s website.
The “detailed” statement that I provided, was mentioned in an email from R. Christmann, the biggest perpetrator of relentless abuse, to my employment lawyer. She wrote that it would be used with Q Workplace Solutions. Why did the biggest perpetrator have my “detailed statement” that was confidential, strictly for the “self-insurer”?
Firstly, it is a breach of the Australian Privacy Principles by Catholic Church Insurance, even more unethical as R. Christmann is listed as one of the perpetrators of harassment, bullying, discrimination and privacy violations as adverse action in incident #24. Did they do this to allow her to continue stalking and harassing me, under workers compensation regulations?
Who are the CCI perpetrators who authorised this?
Secondly, is that why the sabotage and obstruction of justice from within the Personal Injury Commission “process” too?
What would happen if this legitimate investigation report, my “detailed” statement, goes through a proper formal and ethical “process” in the Personal Injury Commission or equivalent?
Incident #24 is a “detailed” statement of the adverse action by vicious HR staff for my requesting a safe work environment.
For example:
197. I then emailed my lawyer informing her that I finally had no choice but to apply for workers compensation due to severe victimisation, harassment, bullying and violation of privacy and gaslighting.
206. … I will find a legal way to keep her [R. Christmann] away from me if she does not cooperate by doing this from now on. Each time I start to feel a little more peaceful, positive and hopeful, Rena [Christmann] finds a way to distress me and make me feel unsafe. The harassment from her ends immediately. My blood pressure has gone up and I feel frightened again.
207. I now have support and we are all doing okay as a family. I therefore demand Rena [Christmann] and [the HR associate director] leave me alone. Indeed, all the bullies that have targeted me. I do not want communication from either of them again so I can feel safe and to heal. My relationship with my family was almost damaged and she is causing the same to occur with colleagues I trusted and cared about. The harassment does not seem to end but it now has to.
208. If my health and wellbeing is to improve it must be made very clear to those people in Human Resources that they are to leave me alone. I also have a right to return to my work and feel safe to do so.
209. I am shaken again because it feels like someone stalking me. I do not know who has betrayed me this time to make Rena [Christmann] have such audacity as to provide yet another vague piece of information to the lawyer.
Are readers seeing how serious all this is?
The consent form I signed regarding the “detailed” statement clearly states the investigator represents Catholic Church Insurance (not “the insured” by this “self-insurer” or its staff who are named perpetrators of workplace abuse).
Catholic Church Insurance did not comply with Australian Privacy Principles. Readers will find out why I suspect this soon, already briefly mentioned in this post.
This post is based on documents 69-71.
Let’s view one State Insurance Regulatory Authority publication, to identify what was and was not done by the self-insurer CCI and the “insured”.
Here is a link to A quick guide to workers compensation information for workers - how kind it would have been for the NTEU, CCI and of course, the “insured”, to have provided this information rather than agree to be abusers targeting an innocent person in WHS violations such as mobbing, abuse, gross negligence, recklessness, harassment, stalking, fraud as wage theft and generally corrupt conduct.
✅ When your injury has been reported, the insurer will give you a claim number.
❌ They omitted to inform me that subsequent certificates of capacity could be provided by the nominated treating allied health professional. Only the initial one needed to be provided by the nominated treating doctor. These perpetrators took full advantage of COVID conditions, as you’ll learn more in later posts.
❌ Case manager - initially, until CCI removed her and never replaced her, despite my repeated enquiries. Silence from her unethical manager, who agreed to engage in the corrupt conduct.
❌ Self-insurer with a now non-existent case manager, and the employer (the “insured”), with a reckless RTW coordinator, refused / “neglected” to contact my NTD to devise a RTW plan, aligned to the agreed and legally binding injury management plan.
❌ Recovering at work - I’m the only one who made huge efforts, including asking the employer / insurer to cooperate! They know I have ALL the evidence to prove it, as per Workplace Injury Management and Workers Compensation Act 1998 (NSW). Now everyone will know. I have a human right to a voice in my own recovery, especially after so much systemic abuse and a bunch of failed regulators who let it happen!
Your entitlements
❌ Weekly payments - never provided, along with cooperation to recover in my work I’ve been in since 2001, while refusing to cooperate to implement the injury management plan agreement (more on this later), which is FRAUD.
❌ Medical and rehabilitation expenses - apart from the initial eight consultations paid, before the “agreed corrupt conduct” began, this too was withheld (my NTD was NEVER CONTACTED, and the recommendations regarding RTW in my nominated psychologist’s report to CCI, completely ignored).
✅ Your responsibilities - “Your role is to focus on recovery including making reasonable efforts to return to work”. DUUUUHHHH.
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