Tuesday, February 4, 2025

Human rights, complaints management and institutional tyranny - References part 2

“When I despair, I remember that all through history the way of truth and love has always won. There have been tyrants and murderers and for a time they seem invincible but in the end, they always fall - Think of it, ALWAYS”.  
Mahatma Gandhi.

Shallcross, L., Ramsay, S., & Barker, M. (2010) ‘A proactive response to the mobbing problem: A guide for HR managers’. New Zealand Journal of Human Resources Management, 10(1), pp. 27-37. https://eprints.qut.edu.au/43892/ 

Sheehan, M.J. (1999). ‘Workplace bullying: Responding with some emotional intelligence.’ International Journal of Manpower. 20(1-2). 57-69. DOI:10.1108/01437729910268641 [Online version] :  https://www.researchgate.net/publication/235261882

Sheehan, M.J. (2002). ‘Workplace bullying : Organisational responses.’ Keynote address presented at the Adelaide International Workplace Bullying Conference, Adelaide, South Australia, 20 – 22 February 2002. [Online version]: https://www.researchgate.net/publication/29460436_Workplace_Bullying_organisational_responses


Sheehan, M.J., Grice, T., McCarthy, P., Barker, M.C. and Henderson, M. (2003). ‘Workplace bullying: Issues, impacts and interventions.’ Paper presented at the Industrial and Organisational Psychology Conference, Melbourne, June 2003. [Online version] : https://www.researchgate.net/publication/29461353_Workplace_bullying_Issues_Impacts_and_Interventions


Sheehan, M.J., Barker, C.M. and McCathy, P. (2004). ‘Analysing metaphors used by victims of workplace bullying.’ International Journal of Management and Decision Making. 5(1). 21-34. https://doi.org/10.1504/IJMDM.2004.005006. [Online version] : https://www.researchgate.net/publication/29452513_Analysing_metaphors_used_by_victims_of_workplace_bullying 


Sheehan, M.J. (2004). ‘Workplace mobbing : A proactive response.’ Paper presented at the Workplace Mobbing Conference Brisbane, Australia, 14th – 15th October 2004. [Online version] : https://www.researchgate.net/publication/264875796_Workplace_Mobbing_a_proactive_response 


Sheehan, M.J. and Griffiths, J. (2011). ‘Understanding the context of workplace health management as it relates to workplace bullying.’ International Journal of Workplace Health Management 4(1):5-12 DOI:10.1108/17538351111118563. https://www.researchgate.net/publication/242350954


Sheehan, M.J. (2014). ‘Workplace bullying: A leadership intervention strategy for change.’ Paper presented at the No 2 Bullying Conference conducted by the Australian and New Zealand Mental Health Association, Gold Coast, Queensland 6th – 8th April, 2014. [Online version] : https://www.researchgate.net/publication/261835444_Workplace_bullying_a_leadership_intervention_strategy_for_change 

Monday, February 3, 2025

Associate director unfit to do the inherent requirements of the job - Part 1 - 2020

As difficult as all this is for me, I must push on because there’s so much to write. I need the abuse and gross negligence to end. 

I must also emphasise that this associate director was two pay scales above my own. It was her job to resolve the issue locally. I blame this individual even more than the initial bully for what I’ve been put through. I had been doing the inherent requirements of my job since 2001. This individual waltzes in to a new job she was incapable of doing. 

As soon as she fobbed me off to HR, without any discussion or consultation with me, I started the paper trail documentation. It’s now massive. I knew how toxic the organisational culture had become, since the appointment of a now former VC. I just didn’t know, yet, how “well-connected” and diabolical. Immoral is not a word strong enough to describe this institutional abuse, given the espoused values, mission, ethics, and social justice teachings and principles.

After that very frightening experience of collusion and coercion in illegal adverse action, I tried another approach in gaining respectful cooperation. I emailed the library associate director and requested we do what the HR director had advised in her response, and resolve it locally. 

So, after somewhat recovering from the shock of the incident of coercion, forced to be abused and insulted by Deepinder Miller on 14 November 2019, I sent an email to the library associate director on 22 December 2019.

To quote:

“As background to meeting with you, I share the email from [the HR director] that made me feel I was going around in circles …

I highlight what she advised, so I go back to this after the ordeal and trauma I've been put through, all of it unnecessary and unreasonable. Can we leave HR out of this, at least for now, and I ask you to give one day of the fortnight you commit to listening to [the manager], be spent actively listening to me. You talk about getting to know your staff to build rapport and quality relationships. Then I ask you to listen to my story, my history, experiences and be informed of the entire context.

I have deleted the last emails I received to avoid further distress. I'm in the process of recovering and being healthy, it's counter-productive to read things to continue to destroy my serenity.

I've been reading [bullying on SafeWork Australia] and I'm sure we can use the straightforward points listed in managing workplace bullying to achieve a peaceful and fair outcome.

Management in my unit failed to support me. It was referred to HR who also didn’t guide me accordingly and failed to follow their own policies and procedures.

It was a serious but simple grievance I need to resolve to do my job successfully. HR have shown incompetence or negligence in their support and guidance. It’s reached a level where I’ve been victimised, intimidated, coerced and threatened without proper communication as to why this is happening. I feel further bullying through information being withheld from me, no valid reason to support the coercion down a certain path but further victimisation and threats if I don’t comply. Haven't I been through enough and was it right and fair to put me through all this?

I will call you in mid-January. Please remember, judgement, labels, gossip and lies hurt people. I can’t be judged on my “management style” when I never managed. I’m sure you now understand what I mean by this comment. I can’t let anyone demean me and insult my intellectual capabilities anymore. It’s the latter that has supported [the manager] & the library’s profile.

I tried to raise my concerns and speak with [the manager], I know how to “manage up” but it was impossible. The things she detests others doing, she does the same things herself. [The manager] can’t see this and to be honest, chooses not to. But to use her words, people watch you as a manager. I can assure you, yes they do.

This is my life being discussed without me. How is this commitment to one’s human dignity? Where’s my voice, the original source, to speak the truth? Also, I need one full year to manage the team with my style (and no micromanagement and harassment and expecting me to be everything to everyone - why such unclear, unhealthy, unfair and unreasonable expectations for me?) before I ask for feedback from them. I was suffocated by my manager as soon as I signed up for the role. No one was there to be my support. As I said, I was thrown in an ocean and left to drown. I also said I needed to be heard. To this day, I still haven’t.

A new year, a clean start, a more positive approach this time.” 

That email, from my work email with my work signature, is document 26. Do readers think my suggestions and feelings were reasonable, respectful, and a legal obligation from associate directors on executive salaries? 

What did this unconscionable puppet do instead? She sent me a creepy response, obviously written by the unethical HR mob. I really was a target of something as scary as the Hydra of Lerna. Remember reader, this person was on an executive salary, two pay scales above me and new in the job. I have been there since 2001. She waltzes in and destroys my health, my reputation, my career, my family, my work, my life. Like hell I was going to let that happen and not fight back on so many breaches in laws and policies. 

The PCBU was likely closed for the holiday season at that time, so the response (as advised by HR) came on 2 January 2020. 

These email responses creep me out, so it’s difficult to read it all. I’ll give you a very small sample of what this person wrote:

“I strongly encourage you to carefully consider the information provided in the letter from [the HR associate director]…”

I can’t include the rest on a public blog. It’s a matter of self-respect and dignity. Many employees in the organisation know these bullshit creepy responses, all too well. It was such lies and refusal to cooperate, obviously written by unethical HR. I exhausted every reasonable attempt for respect and cooperation. Enough is enough!

It really frightens me, how unconscionable and culpable these hypocrites are, when they have taken their entitlements for family care and for themselves, private information about this person’s family I’m aware of, that she herself shared with me during that time at North Sydney. The double standard pisses me off. Was she incapable of reading the policies and employment contract we all agreed to abide by? I signed the same agreement! 

These emails are document 28. It’s all there. I just can’t quote it all here. It’s an insult to my intelligence, but it’s so unconscionable, it’s frightening. Had this incompetent person taken the time to know me, she’d learn how good I am at my job. I knew how immoral many have been in theirs, so I had already started compiling the evidence. I really had no idea at this time, what I was about to uncover in this network of unethical conduct and alliances across the university / corporate / government agencies. But I did uncover and document it, and it must be called out to save lives from these reckless people and their WHS violations. 

I replied to her creepy response on 3 January 2020 at 11:05pm at night. Admittedly, I hadn’t read it completely, to protect my emotional safety and wellbeing. 11:05pm at night. And hereby continue the sleepless nights, frightened and alone. Mind you, I tried to take annual leave for January, to take time out, while making another attempt at a reasonable request for procedural fairness as per policies. That HR associate director refused to approve the leave, and they coerced me, in their gaslighting tactic, to get a medical certificate, forcing me to apply for sick leave instead. That’s a massive disrespect to my GP witnessing this abuse too. Of course, it all backfired on them. By some miracle, I’m still here to now tell the story. 

I blame SafeWork NSW and (later) SIRA NSW regulators for this. Had they done their jobs and ordered a legitimate and transparent investigation, that included a statement from my GP, I wouldn’t have been subjected to years of systemic abuse and trauma. And what about the Fair Work Ombudsman? What exactly do all these public service regulators do? Because they all did NOTHING for me. I tried them all. I was begging and in complete distress. They didn’t give a shit. That’s our taxpayer contribution, right there, public stakeholders. 

Here’s my email, one of many attempts for cooperation as per policies, and reasonable request for a safe work environment, 

“…The other thing I’ll do is go through all my documents and policies & procedures to see how this could’ve been managed better. Then I’ll call you to organise a meeting.

Can we resolve this grievance fairly now. The truth is you have a duty of care toward me because [the manager] failed with that. Please don’t mention the courses I’ve done again because I never got to apply anything I learnt. I was bullied & micromanaged from the start, and the expectations were unclear. [The manager] also seems to notice things that aren’t there. She hasn’t grown as a manager herself as long as I’ve known her. Because no one held her accountable to do so.

I also don’t trust [the HR associate director’s] agenda. Unfortunately she has fabricated something that never happened too. I don’t understand why so much slander, gossip, and judgement.

Please find someone different to look at how this whole issue has been managed with a fresh perspective. She has made claims that are lies yet she seems to be the go to for advice. Too much power & influence given to one person. I want a second opinion.

If I don’t meet with you to speak & shed light on this whole nightmare, & truly be heard & be involved in a fair solution, I’ll have no choice but to go back to an employment lawyer. There’s no valid argument to justify what I’ve been put through. You’ve only been here for a short time. I’ve given the best years of my life to [the university]. I’ll list for you all the things I’ve done for [the manager] alone. Is this going to be the final repayment of thanks?

I won’t read any more emails until I meet with you in person & I’m listened to & included. Co-operation has only occurred one way... I did what you asked… I need this cooperation reciprocated. It’s a reasonable request and a fair one. Perhaps NS backfired because I finally realised my colleagues weren’t experiencing this. I had something to compare my experience with. It wasn’t the job that was the problem. I was unhappy and driven mad because of [the manager]. I realised I was experiencing psychological bullying.

I don’t want anymore injustice to cause me stress. I want a peaceful year and to work like a human being. I’ve tolerated more than enough.

I’ll talk with you soon.”

That “conversation” is coming up in the next blog post. 

This post is based on work emails in documents 26 and 28. Readers, I have about 700 documents. I was put through hell for no reason, severe gross negligence, for years. I still am. I’m referring to the government.

It’s time targets of such abuse of power have a voice. The concrete evidence speaks on its own. 

This post is based on documents 26 & 28. It displays adverse action for requesting generally protected workplace rights, discrimination and malicious and vexatious conduct that condones engaging in WHS breaches and creating psychosocial hazards, not managing the risks as the PCBU is reasonably expected to do so, BY LAW. 

Relevant legislation:

Anti-Discrimination Act 1977 (NSW)


https://legislation.nsw.gov.au/view/html/inforce/current/act-1977-048#sec.50


https://legislation.nsw.gov.au/view/html/inforce/current/act-1977-048#sec.52


https://legislation.nsw.gov.au/view/html/inforce/current/act-1977-048#sec.53


Fair Work Act 2009 (Cth)


http://www6.austlii.edu.au/cgi-bin/viewdoc/au/legis/cth/consol_act/fwa2009114/s340.html


Work Health and Safety Act 2011 (NSW)


https://legislation.nsw.gov.au/view/html/inforce/current/act-2011-010#sec.19


https://legislation.nsw.gov.au/view/html/inforce/current/act-2011-010#sec.27


https://legislation.nsw.gov.au/view/html/inforce/current/act-2011-010#sec.28


https://legislation.nsw.gov.au/view/html/inforce/current/act-2011-010#sec.29


https://legislation.nsw.gov.au/view/html/inforce/current/act-2011-010#sec.31


https://legislation.nsw.gov.au/view/html/inforce/current/act-2011-010#sec.70


https://legislation.nsw.gov.au/view/html/inforce/current/act-2011-010#pt.6


Work Health and Safety Regulation 2017 (NSW)


https://legislation.nsw.gov.au/view/html/inforce/current/sl-2017-0404#ch.3-pt.3.2-div.11

Saturday, February 1, 2025

In his memory …

Today 2 February, is the anniversary of my dad's death. I've already published posts about that trauma and tragedy in my life (see posts like The night I lost my dad to suicide, From the day after the tragedy, and Part 1 - Suicide and the Greek Orthodox Church).

My dad loved seeing an underdog triumph against social injustice. 

But if my dad were here today, witnessing his daughter be abused on a systemic, institutional (religious institutions yet again), and personal level, I don’t believe he would survive. I don’t know how I have. 

I can’t live my entire life hoping for a better future, abuse free, waiting for a day I too will thrive with health, love, joy, kindness, respect, dignity and family. 

Everything I value has been taken from me. I have nothing else to lose. 

My dad wanted to see me happy. Not be abused and betrayed again and again and again. My dad’s heart would break. 

We all have a human right to thrive. Not be yet another “survivor” of abuse and massive disrespect. 

Me and my dad

 
In tribute, I share this amazing song, Dance With My Father, written in collaboration, by two amazing artists: Richard Marx and the late Luther Vandross. I only heard this song after my dad’s passing. It was released years earlier, and I think won a Grammy for Song of the year in 2004. I consider it a classic. 

Friday, January 31, 2025

January 2017 - I felt peace that all was finally well in my life - it lasted only 2 weeks

It was the first two weeks of January 2017. I was excited to start a new role at work. Even though my colleagues on other campuses and I were not yet sure of the expectations or had clarity on how our roles were to function, I was looking forward to new challenges, projects and collaboration. 

I was good at my job and a positive influence on my campus. My contribution and client relationships had increased the profile of the library and raised awareness of our value. I had earned the promotion on merit and hard work. 

At the same time, and to my relief, I was dating a guy that had similar values, was good and kind, and I was looking forward in us spending time together, getting to know one another. Why do I say, “to my relief”? That’s better left for future posts. All I’ll say, for now, is how confronting it’s been for me, a traumatic reality in my dating experience, of how men treat women, or how shallow they behave. And worse. Where have our values gone? All you have to do is look at social media and the “reality” shows on television. The “relationship experts”, the “influencers”. The bullshit. 

My experience with men and dating has generally been horrific and shameful. Many men’s behaviour towards women is narcissistic, shallow and disrespectful. How did our society become like this? 

Given the adversities I’d been through in my life by now, and my age, and the trauma from too many bad experiences and treatment from men, it was also a relief because it was my last attempt and hope for meeting a decent guy, forming a bond and relationship and settling down. Marriage and family was my priority in life. And given how my employer chose to treat me, as a thank you for all my valuable work, for the benefit of the university community and society, you will understand why family is so important. 

For the first time, I felt at peace. All was well. It lasted only two weeks. Heaven forbid I’m actually left alone in my life. Heaven forbid I feel a sense of peace and joy, without harassment or interference. Heaven forbid I feel dignity and respect. 

Those first two weeks, the manager was on annual leave. Hence also why I had peace. The work nightmare started when she returned two weeks into January. Straight away, things became unbearable and my health was on a steep decline. 

With the relationship, as I said, heaven forbid my life is left in peace, to build the life I desired, with no interference and temptation. 

It was all too much, and I was rapidly becoming burnt out from that narcissistic manager and some “unmanageable” staff on my team. My morale was in decline, my health, my future, my outlook on life and finally having the peace, love, joy, security, and stability I prayed for, for many years. It was all being taken away from me. What I was offered in return, was ingratitude and disrespect. And poison.

I remember my time with the campus minister, in her office or in the coffee shop on campus. I’d share some of what I was going through, but I kept the truth about the bullying at work, to myself. I truly did have hope things would get better. 

The campus minister said to me one day, “everyone needs you Vicki.” I replied, “Yes that’s all good and well. But what’s coming back to fill me up, to keep giving?” She understood and she agreed. I was not only running on an empty tank, what was being poured into me was toxic poisoning. 

For all its boasting about being the first state to publish a code of practice for managing psychosocial hazards, SafeWork NSW are so ignorant. They are experienced at dealing with asbestos and silica issues. In fact, for all their supposed research into psychological safety, there has been no real focus and understanding, no specialised team who are trauma-informed to take on these cases. The SafeWork NSW website and publications still had an emphasis on physical safety, especially in building and construction, with psychosocial hazards being hot air, as I came to find out. Inspectors were a toxic psychosocial hazard themselves toward targets of psychological violence. 

Given the way we now work, and many global conversations on LinkedIn, the gravity of humans being a big toxic hazard to fellow workers, must be treated with the same seriousness as other workplace safety hazards. 

I was “needed” by everyone, pulled in all directions, without gratitude or support. But when I requested what I needed, both at work and in my personal life, I received the extreme opposite. 

I was so disheartened and disillusioned, only a couple of months into 2017, that I left work at 5pm one day in February and went to a travel agent, booking a flight to Florence. I’m anything but spontaneous. For me to do this, I was losing my mind. I had to escape, run away for a while. 

I spent June 2017 in the Tuscan village of Montalcino. It was such a beautiful community. It kept my faith in humanity alive, but that faith left me when I returned to Sydney. The truth is, what was inside me went with me. You can physically escape a place, but your heart goes with you. 

Signs of creepy pain to come had already begun, even while I was in this beautiful place. I felt very alone, and I felt fear. I wasn’t frightened within the Tuscan community. They were warm and kind. I felt fear of what my future would be like, when I returned home. My instinct proved right. 

I would sit at the window of the B&B, in the mornings, looking at the rolling Tuscan hills, while tears rolled down my cheeks. My beautiful hostess Giulia said, “Ma Vicki, è una buona giornata.” It’s a good day. I replied, “Lo so, I know, Giulia. But not in my heart.” 

I came home to a feeling that I would never spread my wings to fly again. But nothing could prepare me for how bad it would get. 

Tuscan village of Pienza - a symbol of peace

Tuesday, January 28, 2025

My personal story - Part 1

"The windows of my soul I throw wide open to the sun." 

John Greenleaf Whittier

There was one thing that the manager had said to me, years ago, that was true. “Vicki you believe that the world is a good place”. At that time, it was true. I was very naive, saw the good in people, while being blind to the bad. I really did see the world, and people, through a filter. 

I can still be naive, but not like I used to be. The reality of how people behave in our society “cured” me of that, including, of course, the manager. It’s like the filter was removed and I’m now at the other end, where I see too clearly. I perceive what’s happening around me in a way that so many people are now the ones blind to it: pretence, narcissism, self-centredness, easily influenced by gossip and trashy media, unconscionable, disrespectful, uncivil, hostile, angry, superficial, opportunistic, lack of remorse, arrogant, deceitful, dehumanised, self-serving, bias, prejudice, judgemental, indifferent, apathy, greedy, rude, complacent, dismissive, do I continue? 

I now sound like a cynic, but being emotionally abused by narcissists from as far back as I can remember (about five years old), manipulative and cunning, toxic and selfish, the day does come when that filter of innocence and naïve view of the world, gets removed. 

As a child, I was conscientious and obedient. I never took humiliation well from teachers. I did not like to be humiliated. I was taught by my parents to obey and respect my teachers. Part of my good child behaviour was therefore likely nurture. The other part was nature. I was the quiet achiever. The cheeky class clown who was always placed near the teacher’s desk, sent to the timeout corner or (shock horror) the principal’s office, was definitely not me. I’m the one who did my work as instructed, helped others as needed, and was reliable. I’m the one who won the book prizes, the one the teachers never had to worry about. 

It was interesting when my mum would share stories of her own childhood, that I realised respect and dignity, kindness and compassion, and avoiding shame and humiliation as much as possible, was generational. My grandparents were like that too, in their community in Greece, and raised their children with the same principles and values. 

When my parents migrated to Australia, they brought those values with them, and they raised their children with those same values. Australian society at the time, was aligned to such values. But sadly as I grew up, Australian society gradually changed too. Those values deteriorated.

For a child who took a long time to recover from the shame of humiliation if a teacher raised their voice at me, what I was subjected to these last few years is beyond my worst fear and nightmare. All the shame and humiliation my ancestors didn’t experience, despite poverty and war, fell on my shoulders. All the shame and humiliation I never experienced as a child, teachers never needing to raise their voices at me or discipline me, was forced onto me these last few years, of no fault of my own. 

I have to live with that for the rest of my life, all alone, not finding human comfort anywhere. It’s too much to carry, so I have to share my personal story too. It was entertaining gossip in a toxic workplace environment anyway. It was humiliation and abuse upon humiliation and abuse. I now have to carry the shame not felt by those that caused it. 

It’s my story to tell. Not theirs, through their own narcissistic filters. 

School photo - Year One

Monday, January 27, 2025

Quality staff and university leaders that destroy the common good

“The common good concerns the life of all. It calls for prudence from each, and even more from those who exercise the office of authority”.

Catholic Church. (2012). The Common Good. In 2nd ed., Catechism of the Catholic Church (1906). Vatican City: Libreria Editrice Vaticana. 

https://www.vatican.va/content/catechism/en/part_three/section_one/chapter_two/article_2/ii_the_common_good.html

In December of 2019, I emailed the National Head of School of Education. A humble, respectful and brilliant academic. 

I wrote… “ I hope you're well. Can I ask you to pray for me and ask those who know me in the School of Education to do so too. If there are some who still believe in the mission and values…, then please do this.

Can you wish all in the School a good Christmas and pray I too have a brighter year next year. I have worked too hard in the face of much adversity in my life, for all my hard work to amount to nothing in the end. I have to have faith that God is on my side.”

True to the kind person he is, as one of the many quality staff that senior executives would have done well to value and respect, he replied with kindness and compassion, 

“It is such a pleasure to hear from you …Vicki, you are in my thoughts and I pray to God to be with you and protect you.

Life is not always easy. We are always confronted with issues. I know you will draw strength from your faith.

You have achieved quite a lot in your life. I am one of those who benefited from your professionalism and kindness. You should be always proud of your achievement.

Merry Christmas to you and your family.

I hope you will find 2020 a much better year. God bless you my friend.”

I’m emotional reading it. It’s one of the few words of heartfelt kindness I’ve had for years. 

Sadly, things became so much worse for me. The abuse became so much worse. I think it was at the end of 2020 that my respected colleague and friend, retired. I only know this because I saw the role advertised on LinkedIn. I was not there for his farewell, nor has anyone had the humanity and courtesy to provide me with a forwarding contact.  

I’m still persecuted with ostracism by the current VC as I wait for SafeWork NSW to do their job as WorkSafe Victoria did, after the incident at a graduation ceremony that made headlines, at the end of 2024. Will he cooperate the same way he cooperated with WorkSafe Victoria, in the event of an investigation into this wilful and reckless conduct? There’s an injury management plan agreement I expect to be implemented, and cooperation, including written steps to be taken by university governance, in providing a safe work environment as part of a return to work plan.

This email correspondence is more proof of what my clients, colleagues (and dear friends), truly think of me, to disprove corporate psychopaths employed in HR, and more disturbingly, as a national manager of employment relations and SAFETY, spreading malicious and vexatious lies. They engaged in everything but compliance for a safe work environment. 

Why would a vice-chancellor and executives of a university choose to cause such harm and destruction? A university where the staff were truly living the mission, code of conduct and values. I was denied my right to attend this wonderful academic colleague’s retirement farewell. I’m still being ostracised and mobbed in a culture of fear, where no one is replying with a forwarding contact for my retired colleague and friend. It’s disgusting, especially the negligence of SafeWork NSW to come. 

Document 25 will be the last I will write about, to end 2019, on this blog. I will repeat the conclusion I wrote to end this part of the chronology. We have no “right” to grieve or be human at the university. It’s encouraged to prey on staff at their most vulnerable moments. The volume of records prove how serious, severe and immoral the organisational misconduct is, behind a facade of brand, image, policies, mission, values, and staff code of conduct. If you do apply these in your work, be prepared to be persecuted, even unto death, if that’s what it takes these corporate perpetrators. Somehow I survived. No one should be forced to prove their resilience like this. This, however, was not my Achilles heel. That weakness lay elsewhere. 

But regarding this issue, the government regulators have “allowed” it to happen, while presenting the public with their own sham dealing in mentally healthy workplace strategies, codes of practice for managing psychosocial hazards and many glossy publications from both SafeWork NSW and SIRA NSW. They are misleading the public. It’s false advertising. SIRA NSW’s obvious dodginess coming up later, under the now former CEO, displayed sham dealings and suspected hidden agendas. We are stakeholders, NSW Government. We demand answers. I hope the report recently submitted into SIRA NSW complaints handling, will be a start to answering the public stakeholder questions. 

Wednesday, January 22, 2025

Human rights, complaints management and institutional tyranny - References part 1

AHRC. (2014). ‘Good practice guidelines for internal complaint processes’. Australian Human Rights Commission. Online [Pamphlet]: https://humanrights.gov.au/our-work/employers/good-practice-guidelines-internal-complaint-processes

AHRC. (2014). ‘Ten steps you can take to create a fair and productive workplace.’ Australian Human Rights Commission. Online [Pamphlet]: https://humanrights.gov.au/sites/default/files/GPGB_ten_steps_0.pdf 


AHRC. (2014). ‘Vicarious liability.’ Australian Human Rights Commission. Online [Pamphlet]: https://humanrights.gov.au/our-work/employers/vicarious-liability


Chrysanthos, N. (2023, 14 September). ‘Senate sexual assault inquiry slams university handling of complaints’. WA Today.


Commonwealth Ombudsman. (2016). ‘Complaint handling at universities: Australasian best practices guidelines’. Online: https://www.ombudsman.gov.au/__data/assets/pdf_file/0019/37351/University-Complaints-Handling-Guidelines-April-2016.pdf


Hodgins, M., Lewis, D., MacCurtain, S., McNamara, P., Hogan, V., & Pursell, L. (2020). ‘“ . . . A Bit of a Joke”: Policy and Workplace Bullying’. Sage Open, 10(2). [Online open access] : https://doi.org/10.1177/2158244020934493 


Manning, K. (2022, 31 March). ‘We need trauma informed workplaces’. Harvard Business Review.  [Online] : https://hbr.org/2022/03/we-need-trauma-informed-workplaces

(NOTE: To quote from the article by Manning, “The way organizations support people during periods of trauma is uniquely powerful, and the ramifications are long-lasting. This is because in times of trauma, the twin concepts of institutional betrayal and psychological safety come into play…If [institutions] fail…or if they take steps that we fear will harm us or those we care about, that can create a second injury, called an institutional betrayal … when an institution you trust or depend upon mistreats you. It can arise due to deliberate actions that harm, as well as from failing to act when action is expected. The flip side of institutional betrayal is psychological safety.” 

Manning describes three overarching concepts in being trauma-informed: Acknowledgement; Support; and Trust). 

Menzies, F. (2024, 2 April). ‘Respect at Work: Is Your Grievance Process Trauma-Informed?’ Culture Plus Consulting. [Blog]: https://cultureplusconsulting.com/is-your-grievance-process-trauma-informed/ 


(NOTE: The author of the article referenced above, was from the consultancy firm that developed the Respect at Work training package for NSW Parliament. It came after the findings in the Broderick Review of a toxic workplace culture in parliament. 


I strongly recommend a refresher of the Respect at Work training, for the staff in the office of my electorate at Kogarah. That includes a refresher for the MP himself, Chris Minns. I guess the Broderick Review wasn’t “sobering” enough for him, like all the betrayal communicated in his social media posts, as part of his election campaign in pursuit of the title NSW Premier. Chris Minns’ staff and he himself, do not display an example of Respect at Work, when they exploit, deceive, abuse and then attempt to gaslight their own Kogarah electorate constituents. 


Are they aware that constituents like me represent the Minns’ Kogarah electorate demographic, including women and professional working women who are already targeted in corporate offences as immoral adverse action for having requested a safe work environment? I’m NOT an employee of Chris Minns. I am a constituent who pays taxes - funds that the Minns government is now misusing - and I’m a voter in the Kogarah electorate. We choose who serves our public interests in state issues (Chris Minns does not) and we vote who represents us (Chris Minns definitely does not). What he did to me is a prime example of GENDER-BASED VIOLENCE TOWARD WOMEN IN THE WORKPLACE. It’s all documented Minnsy, including the capture of the social media posts at that time. 


What the Office of the Kogarah electorate did to me, A KOGARAH ELECTORATE CONSTITUENT, NOT AN EMPLOYEE, under the leadership and direction of Chris Minns, enters my story on 15 October 2021. I’m not quite there yet. There’s still much to write about until then, including the trauma instigator at the university, the National manager of employment relations and SAFETY, the National Tertiary Education Union, more professional negligence of employment and workers compensation lawyers, and the reality of  SafeWork NSW and SIRA NSW, as opposed to what the glossy publications and public relations videos try to communicate to us: a sham, just like the implementation of the recommendations in the Broderick Review.


It’s not training in Respect at Work parliamentarians and their staff need to repeat. It’s accountability if they don’t apply it, post-training. Refer to https://cultureplusconsulting.com/respect-at-work-training-case-study/).